Dinesh Rajan

Dinesh Rajan Email and Phone Number

General Motors Parts Catalog | Team Lead| EPC | Automotive Aftersales services | Team management | Technical Publication | Client care| @ Sewells MSXI
victoria, australia
Dinesh Rajan's Location
Chennai, Tamil Nadu, India, India
About Dinesh Rajan

Hi, I have good experience in automobile aftersales services industry, maintain and prepare Electronic Parts Catalogue and Technical Publication for aftermarket support and new production vehicle.To works closely with other teams, such as merchandising, marketing, operations, and suppliers, to coordinate and align the catalog data with the business goals and customer needs.

Dinesh Rajan's Current Company Details
Sewells MSXI

Sewells Msxi

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General Motors Parts Catalog | Team Lead| EPC | Automotive Aftersales services | Team management | Technical Publication | Client care|
victoria, australia
Website:
sewells-msxi.com
Employees:
440
Dinesh Rajan Work Experience Details
  • Sewells Msxi
    Team Leader - General Motors Parts Catalog
    Sewells Msxi Jun 2022 - Present
    Chennai, Tamil Nadu, India
  • V.S.T. Titanium Motors Private Limited
    Senior Certified Service Consultant [Mercedes Benz]
    V.S.T. Titanium Motors Private Limited Mar 2016 - Oct 2021
    Chennai, Tamil Nadu, India
     Greeting customers and listening patiently their complaints cars are delivering and planning accordingly Inspecting and making prompt diagnosis of problems and finding suitable solutions Assigning and guiding mechanics on solving the problems in vehicles Ensuring mechanics are following safety standards and guidelines when repairing cars Taking and keep sufficient stock of spare parts and components of vehicles Providing technical assistance to mechanics and checking… Show more  Greeting customers and listening patiently their complaints cars are delivering and planning accordingly Inspecting and making prompt diagnosis of problems and finding suitable solutions Assigning and guiding mechanics on solving the problems in vehicles Ensuring mechanics are following safety standards and guidelines when repairing cars Taking and keep sufficient stock of spare parts and components of vehicles Providing technical assistance to mechanics and checking daily logs Experienced in guiding customers on how to derive maximum efficiency and usage from vehicles Outstanding documentation, phone, and multi-tasking skills Handled customer complaints and ensured high customer satisfaction standards. Leading a team of technicians to perform quality maintenance and repairs in a timely fashion. Scheduling and distribution of work to effect maximum output. Manage consistent sales growth and profitability Show less
  • Lanson Motors Private Limited
    Technical Senior Service Advisor - [Toyota Kirloskar Motor]
    Lanson Motors Private Limited Jun 2011 - Mar 2016
    Chennai
    Handling customer service complaints & advising technical needs & solving them. Technical advice support to customer regarding vehicle safety features & needs. Translating customer’s repair problems into standard repair terminology Manpower handling by allocation of technicians according to area of repairs to resolve it technically. Implementation & follow up of 5S in workplace. Diagnosis of vehicles by doing test drive analysis & also checking the quality of… Show more Handling customer service complaints & advising technical needs & solving them. Technical advice support to customer regarding vehicle safety features & needs. Translating customer’s repair problems into standard repair terminology Manpower handling by allocation of technicians according to area of repairs to resolve it technically. Implementation & follow up of 5S in workplace. Diagnosis of vehicles by doing test drive analysis & also checking the quality of service Giving importance to customer’s valuable feedbacks. Managing & maintaining quality service. Creating service job estimations. Allocation of technicians according to area of repairs to resolve it technically. Conducting safety program for Technicians & allotting work plan for technicians. Show less

Dinesh Rajan Education Details

Frequently Asked Questions about Dinesh Rajan

What company does Dinesh Rajan work for?

Dinesh Rajan works for Sewells Msxi

What is Dinesh Rajan's role at the current company?

Dinesh Rajan's current role is General Motors Parts Catalog | Team Lead| EPC | Automotive Aftersales services | Team management | Technical Publication | Client care|.

What schools did Dinesh Rajan attend?

Dinesh Rajan attended Srm Institute Of Science And Technology (Srmist), Valliammai Polytechnic College, Srm University, Jaigopal Garodia National Higher Secondary School.

Who are Dinesh Rajan's colleagues?

Dinesh Rajan's colleagues are Santosh Sathyamurthy, Shradha B, 刘忠政, Neerati Sampathkumar, Shrenivas Mv, Krisna Aristian, Martin Roman.

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