Senior Executive1. Senior Executive of Mumbai Warehouse.2. Solving customer's issue and problem and provide the knowledge and details of our system andprocess on call and via email.3. Handled the Account of the branch and handled retail cashbook of the branch.4. Monitored processes and procedures with Logistics for the purpose of increasing productivityand efficiency of current frameworks.5. Managed all courier manifest reports and ensured these are properly organized.6. Maintained a record of all returned and damaged shipments and made sure appropriate claimsare addressed.7. Prepared daily metrics reports as required by the Logistics department.8. Ensure that quality control guidelines were enforced.9. Responded to customer service issues.10. Prepare all required shipping documents.11. Provided assistance as necessary to track delayed or missing shipments.12. Handled all the documentation process of all shipments.13. Generate the E-waybill of the shipments if requires.14. Handled both the Inbounding and Outbouding process of the Branch.

Senior Operation Associate1. Pickup Coordinator of the Branch.2. Providing New Leads to the New Joiner Sales Executive.3. 2nd Shift Incharge of Branch.4. Providing training for New Joiners.5. Solving customer's problem and provided them the knowledge and details of our system and process via Email.6. Manage Retail Cashbook Account of the Branch. (Account of the Branch)7. Leading Branch in Providing on time delivery and On time pickup of Costumers8. Update incoming/outgoing shipment, inventory and accounting paperwork daily, carefully checking fordiscrepancies in arrival times, invoices and revenue.9. Handled all the Documention of all shipment.10. Check and generate the E-waybill of required documents.11. Handles both the Inbounding and Outbouding process of the Branch.