Dinesh Salunkhe Email and Phone Number

▪ Verifying customer documents for US Mortgage, Us bank loan processing.▪ Responding all client requirements including Bank account related concerns.▪ Handling customer bank account maintenance regarding Adding account holders, removing account holders, Adding/Removing beneficiaries, Closing account Etc.▪ Providing training to new resources. ▪ Handling team in absence of Team Lead.▪ Performing SME activities including managing client calls, assignment and completion SLO, followups, Training etc.▪ Case creation, Case assignment.▪ Sending daily, monthly MIS to top level management and client.▪ Ensuring daily report sampling targets to be met.• Power BI Dashboard preparation for monthly, daily volumes