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A seasoned technical analytics manager with strong data analysis experience in analyzing and delivering superior results for cards & payment, banking services and communication industry. Recognized as a transformation and mitigation specialist with a sterling track record of implementing solutions with operational intelligence tool. Strong technical expertise in the area of system analysis, architecture, component design and implementation. Proven track record of successful project delivery, experience at managing internal and external resources and project stakeholders, as well as ability to manage multiple projects and timelines.Certified Splunk Knowledge Manager & Splunk Admin.
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Senior EngineerAmerican Express Jan 2017 - PresentNew York, Ny, Us -
Technical Analytics ManagerAmerican Express Jun 2013 - PresentNew York, Ny, UsLed the team to implement work stream process within Compliance Issue Detection program chartered to convert data into actionable insights for better decision making.• Partnered with the business community including Risk and regulatory compliance group to establish functional requirements for implementing Proactive Compliance Issue Detection program. The end product enabled proactive monitoring, detecting, trending to maximize corporate efficiency and minimize risk & regulatory compliance risk and potential revenue impact.• Championed the implementation project to develop, present and lead in the design and delivery of the system. Strategy, Proof-of-concept (POC), business analysis, project planning and end-to-end timely delivery of business/technology solutions and managing 10-15 direct reports and 15 indirect reports.• The mission-critical application handles the proactive monitoring which mitigated the risk and avoided over $58MM in potential financial impacts to the organization and proactively protected ~4MM Card Members.• Performed statistical analysis of business data and created dashboards in Splunk using SimpleXML, D3 JavaScript and also to provide insight strengthening the Risk assessment procedure using Alteryx and QlikSense.• Consistently exceeded 80% deployment goal by regularly achieving 90%+ deployment.
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Project LeadThe Depository Trust & Clearing Corporation (Dtcc) Jan 2011 - May 2013Jersey City, Nj, UsSingle facility - Common data transfer services system, redesigned the critical process and mechanisms of processing position credit for deposits, reorg entitlements, and statement withdrawals between client data transmission and the upstream system. In addition to managing inbound and outbound data transfers the system capable of providing email notifications, management summary view, statistics of data transfer on a webpage etc.• Analyzed the current process workflow and presented a new Architecture.• Developed ETL tools to process inbound data transfers and entitlement/notification information and integrated between dependency components including upstream process system.• Programming duties include the modification and design of interfaces between applications, creation of custom applications and new database structures to support business processes.• Coordinated on testing cycles and performance analysis with off-shore team members. -
Technology LeadBank Of America Jul 2008 - Dec 2010Charlotte, Nc, UsPariter Solutions, an Automated Clearing House (ACH) service channel, a joint initiative between two leading banks based out of US. The process enabled both financial institutions to manage their transactions with respect to originators and receivers of ACH transactions.• Conducted System study, Impact Analysis and presented proposed solution according to organizations business rules.• Provided development estimate and managed resource planning and execution of the project with tight delivery schedule.• Built integration points with both external systems, including recovery and amendment mechanism.• Developed user training manuals and provided technical knowledge transfer with support team.• Coordinated on testing cycles with the testing teams to conduct CIT, SIT and UAT. -
Onshore AnalystAt&T Aug 2005 - Jun 2008Dallas, Tx, UsEnhancement and maintenance of Billing and Order Support Systems (BOSS) in Midwest, Southwest and East region. This application provides billing and customer Inquiry details through online transactions or contracts in Midwest region. • Responsible for Status Reporting, Defect Management, Client queries and ad-hoc report requests. Proactively provided performance improvement suggestions.• Provided 24/7 production support for 99.99% system availability for mission critical ++ applications.
Dinesh Suresh Skills
Dinesh Suresh Education Details
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Jobs In Tamil Nadu IndiaElectronics And Communications Engineering
Frequently Asked Questions about Dinesh Suresh
What company does Dinesh Suresh work for?
Dinesh Suresh works for American Express
What is Dinesh Suresh's role at the current company?
Dinesh Suresh's current role is Senior Engineer - American Express.
What is Dinesh Suresh's email address?
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What is Dinesh Suresh's direct phone number?
Dinesh Suresh's direct phone number is +190547*****
What schools did Dinesh Suresh attend?
Dinesh Suresh attended Jobs In Tamil Nadu India.
What skills is Dinesh Suresh known for?
Dinesh Suresh has skills like Sdlc, Requirements Analysis, Software Project Management, Business Analysis, Requirements Gathering, Sql, Agile Methodologies, Analysis, User Acceptance Testing, Integration, Oracle, Pl/sql.
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