<>.Supporting different clients throughout world wide from different regions from ATT…APAC&EMEA&CALA….Understand the network technologies utilized within an internet/intranet environment..Providing network support for various customer & backhaul faults like flapping, latency andthroughput issues..Providing First level support for the on the client on SDWAN who is using Silver peak HP Aruba .Solve incidents, maintain SLA and preparing RCA if any deviations in process.Performing preventive maintenance of Network devices such as installing latest IOS, latestfirmware and timely fail over tests for network devices..Handle on a wide range of network devicesRouters:- CISCO,4321, 900,1100,1900,4300,4400 seriesSolving the incidents within the SLA.Working with various ISPs ,such as Vodafone ,Tata,Bharati, Optus,Verizon for the RCAs & RFOs on some cases.

Worked on Network Monitoring Tools:.Agora for GPON Device’s.Cisco prime central.Dash board for network link status monitoring.Configuring GPON OLT/ONU management & all services..Daily checklist on Network Equipment’s and Internet links to ensure data Communication issmooth and normal..Ensuring the backup of all remote office network devices on Weekly basis..In GPON-OLT HSI, IPTV, IP-Phone services, with different VLAN and By-pass services creationfor other Connected GPON..Planning and coordinating with O & M field teams..Maintaining OFC losses and clearing by coordinating with field teams..Installing and configuring computer networks and systems.Identifying and solving any problems that arise with networks and systems.

.Setting up serial &Ethernet interfaces..Excellent command in Inter-Vlan Routing, VTP, STP & Trunking..Sound knowledge about port security..Having Knowledge on Routers like:Cisco ASR 920, ASR 903Cisco ASR 9K SeriesHaving Knowledge on Switches like:Cisco 2960XCisco Catalyst Switch 3550

.Maintaining existing software and hardware and upgrading any that have become.Good in backup and restoration of user’s data.Providing network administration and support..Maintaining computer networks and systems to identify how performance can beobsolete.improved..Budgeting for equipment and assembly costs..Installation and maintenance of Antivirus and managing updates..Creating Profiles to users and customizing desktop settings as per company standards.