Business Development Manager
Current- Client communication, requirement gathering, requirement analysis, preparing functional specification documents and closing deal.- Developed and implemented new marketing and sales plans and defined the digital marketing strategy for the next 1 years.- Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels.- Ensured that new clients will grow into a loyal customer base in a specialist niche market by implementing a new loyalty program.- Also play role of project manager for successfully delivery of projects.- Use online bidding portals like upwork, Freelancer, etc. to generate business.- Provided management with suggestions for improving volume, market share and price levels.