D2As Associate
- Assisted clients with various Amazon digital products, ensuring prompt issue resolution and client satisfaction.
- Collaborated with the sales team to monitor and analyze market campaigns, enhancing data accuracy.
- Conducted data cleaning and developed reports, optimizing decision-making processes.Project Experience: Rosetta
- Played a key role in a team during the pilot phase, resulting in a 15% improvement in translation accuracy.
- Provided support to colleagues and contributed to the successful implementation of the program.
- Assisted in developing a resource library for customer care representatives, improving efficiency.