Dinesh Hedaoo Email & Phone Number

Nagpur Area, India

•Manage system enhancements, New Account Development, projects, part of Entitlements, strategy, setups & system support for assigned Microsoft dynamic Navision modules.•The sustainable performance demonstrated through examples and competencies in the current role as Analyst•Escalate issues that may have a significant impact on client satisfaction with the appropriate sense of urgency, collect and report management information in a timely manner to provide application overviews including new functionality assess automation opportunities and provide system training as needed.•Collaborate with internal technical teams to facilitate test issue resolution and provide on-going Production Support including problem management. Will include logging tickets, status communication & escalation as needed.•Lead evaluation efforts for new queries and functionality based on business requirements, complete testing efforts timely related to application patching, upgrades, modifications, analysis & documentation.•Ensure configuration documentation and training guides are updated based on application changes, new functionality upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.

Pune Area, India

•Provide management with reliable, meaningful tracking tools by developing monthly portfolio forecasting reports and preparing daily collection-versus-forecast data with using Finacle CRM tool\ERP.•Provide expert advice to customers, offering financial solutions and products to meet their everyday investment and lending needs•Manage (CPA) credit process analysis team and maintain accounting records in CRM.•Core responsibilities include monitoring control activities for the team and managing the daily Income activities, performing secondary approval & Queries placing a high emphasis on accuracy, timeliness & Client Service.•Report on financial performance and prepare for regular leadership reviews, Analyze past results, make recommendations for improvements, Work closely with the accounting team to ensure accurate financial reporting.•Addressed numerous client requests, synthesizes data from various source systems and presented key drivers, recommendations and concerns to senior management.

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor Of Business Administration - Bba, Finance, General