Dinesh K Nanda Email & Phone Number

Bengaluru, Karnataka, India

• Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program• Work directly with the business units to facilitate risk assessment and risk management processes• Develop and enhance an information security management framework• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services• Provide leadership to the enterprise's information security organization• Partner with business stakeholders across the company to raise awareness of risk management concerns• Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems

Bengaluru, Karnataka, India

- Steering internal/third-party service review meetings covering performance, service improvements, quality, and processes.- Developed a risk-based information security roadmap and managed associated projects.- Developed and implemented information security policies, standards, and guidelines based on key information security objectives and mapped to industry standards.- Performed risk assessments and control gap analysis, managing associated remediation plans to minimize risk.- Led complex, cross-functional security, and compliance initiatives, including Designing, and maintaining a vulnerability management program, assessments, and audits, and incident response.

Bengaluru, Karnataka, India

- Establishing & and implementing ‘best practice’ processes to ensure effectiveness resulting in reduced costs and improved service delivery.- Led a complete portfolio of projects including budgeting, planning, and execution of projects.- Driving appropriate metrics for measuring key project criteria; undertaking periodic status review meetings among project team members/ managers, clients, and all stakeholders.- Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs to deliver accurate solutions.

Bengaluru Area, India

- Driving automation within the team for the benefit of the customer & organization; interacting with customers daily to provide update on system up gradation. - Assigning work to team members; managing their performance, conducting one-on-one sessions, and providing constructive feedback to improve the efficiency for motivating high performance amongst team members.- Contributing in on-boarding, orientation, training, development, mentoring and retention of employees with a dynamic leadership style.- Facilitated resource management, resource on- boarding and other activities in Confluence Tool. - Supervised high-severity incidents to ensure service availability with minimal delay and impact to ensure smooth operations of an infrastructure environment. - Led the development of business continuity plans and implementation of disaster recovery infrastructure.- Developed cost estimates and recommended systems development as well as up gradations to existing systems; evaluated infrastructure services equipment for purchase.

Bengaluru Area, India

- Led L2 Unix Operations Team for US banking client Morgan Stanley and managed all the escalations. - Acted as Primary contact for L2-Unixops Management related issues and first level of contact during BCP (Business Continuity Planning) situations; single Point of Contact (SPOC) for infrastructure related issues.- Monitored dashboards for SLA of tickets, Audits, Change Requests, Incidents.- Performed Open CRs Audit, Ticket Audits and so on, on a weekly basis.

Bengaluru Area, India

- Led a team of 12 people and Datacenter Operations Team for US retail BestBuy client.- Acted as a primary contact for the team for escalation or technical-related issues.- Maintained relevant IT documentation (work instructions, work procedures, process documentation, and configuration documentation)- Investigated the incidents and defects to get it resolved within agreed SLA and provided root cause for the issue.

Bengaluru, Karnataka, India

- Installing and configuring software and hardware- Managing network servers and technology tools- Setting up accounts and workstations- Monitoring performance and maintaining systems according to requirements- Troubleshooting issues and outages- Ensuring security through access controls, backups, and firewalls- Installing antivirus or malware protection software- Managing and Handling security patches software updates

Master Of Business Administration - Mba, Information Technology

Bachelor Of Engineering - Be, Mechanical Engineering

10+2, Science

10Th