• Attending the customer queries/services via the phone or walk-ins regarding the service/product and do the needful• Creating tickets and managing for the customer complaints regarding the products/services• Need to maintain a records of all the incoming and outgoing products• Analysing the product complaints manually and taking the necessary action• Need to make periodic schedule audit for all the products in the store• Responsible for all the instore print media marketing campaigns including posters and brochures

Responsibilities:Managing and leading the project team; recruiting project staff and consultantsMeeting the client to know their exact requirement Training the students and staffs to improve their soft skillsConduct a workshops and seminars to the college students in various fields. Achievements:Successfully Organised/presented seminars and workshops in various TechnologiesTrained so many students with the effective communication and interpersonal skills and help them to achieve their dreamManaged very crucial projects with effective way and delivered them to client which exceeds their expectation

Responsibilities: Take a complete Ownership of the Market research data processing projectsNeed to Make continuous interaction with client via email or phone to understand a client requirement and deliver a desired output with 100% Quality and On Time as agreed by using the IBM Professional, SPSS & DM Query (SQL).Mentor the subordinates to bring up their levels with the new tools, techniques and process. Check the flaws in the existing tools we are using and have to a give feedback to the Technical team about how the tools and process can be improved with the latest technologyCreating and sending a daily project status report to the senior management and a weekly report to the ClientAchievements: Completed Training as the Top performer in the batch.Came up with lots of innovative approaches to reduce the process time and ensure the quality.Won monthly awards several times for the performance excellence's.Appreciated by client for several times in various projects for the flawless work