Dinesh Malik Email & Phone Number

A dynamic professional with 25 years of experience in Mobile Handset Distribution as an entrepreneur and Mobility industry as a corporate professional.📎 Since 2013 till date, as an entrepreneur I am doing a Mobile Distribution Business for brands like OPPO Smartphones, Tecno, Jio, Celkon, Panasonic and Gionee Smartphones in area's of Jalandhar City + District, Kapurthala City + District and Hoshiarpur City + District & Nawanshehar City.📎 From 1996 - 2012 as a corporate professional, I had worked in mobility industry with many esteemed organizations like Essar Cellphones, Aircel Digilink, HFCL (Connect), Spice Telecom and TATA Teleservices Ltd. (TTSL) where I expertise in multiple profiles / responsibilities as below:🔹Expertise in the provisioning and activation of GSM, CDMA and Landline Telephony Services; proven ability to independently plan and direct business affairs and aspects at all levels thereby achieving the optimum level of customer satisfaction. 🔹Significant experience in developing new markets, streamlining workflow, accelerating growth & achieving desired goal in collections & retention. 🔹 Possesses extensive exposure to Mobility Distribution; Credit & collection for CDMA business operations; deft in conducting various technical training sessions for enhancing performance & quality of service. 🔹 Resourceful at maintaining business relationship with clients to achieve quality product and service norms by resolving their service related critical issues. 🔹 Acting as an escalation gate to resolve critical issues of the team members. Excellent communication & interpersonal skills with proven abilities in customer relationship management & team management.

Listed skills include Team Management, Mis, Training, Customer Lifecycle Management, and 22 others.