Dinesh Gadaria Email & Phone Number

Ankleshwar, Gujarat, India

Gujarat, India

Ankleshwar

1. Asses infrastructure and application communication channels internally and externally.2. Designing and implementing infrastructure and application hardening methodologies (Servers, Storage, Network, Data Stores, Endpoints, Users) including least privileges, firewalls policies, access control, SSO, IPS, Encryption.... etc.3. Ensure escalated service requests & SLA’s are handled in a timely manner.4. Ensure patches are installed and verified on all systems in accordance with the service.5. Provide end-user communication for service outages, system upgrades, service improvements, service implementation, and service retirements.6. Develop standards for workstations, mobile devices, printers, and other devices routinely.7. Identify areas for process improvements.8. Manage and supervise IT professionals (employees and contractors) working in the IT Operations area. Minimum of 5 years of management/leadership experience.9. Manage service provider relationships delivering data communication and other infrastructural services to the Association. Prepare RFIs, RFPs, review bid proposals, contracts, scope of work, and other documentation for projects and associated efforts.10. Manage the development and maintenance of documentation including departmental policies, procedures, disaster recovery plans, and technical reports as it relates to IT Operations.11. Drive continuous improvement for ITSM (IT Service Management).12. Designed, implement and manage global network architecture (LAN/WAN, connectivity, etc.)13. Assisted with creation of policies and procedure.14. Ensured network security through appropriate controls, policies, and deployment of systems; perform regular audits.

Bharuch Area, India

1. Managed Server and sever application maintenance and installation (hardware integration, window 2008 server installation and maintenance of LAN and WAN connectivity.2. Client computer hardware and application installation, configuration and maintenance (laptops, desktops, MS windows XP Pro or Windows7 Pro, Ms office suite, installation and configuration and other mail clients).3. Assisted local office managers in properly inventorying IT equipment.4. Provided technical and operational support to users for all their needs Ensured timely configuration and deployment of desktop/laptop equipment to staff, both in support office and other offices in India, providing first level support and escalating where necessary.5. Ensured the installation and configuration of network components, which include Cisco Routers, Cisco Switches and any related network components.6. Liaised for the creation of new email users and ensure that mailing lists are kept up to date.7. Designed and managed deployment Information Technology Systems including budgeting and planning.8. Managed local network maintenance and installation (cabling, switches and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP).9. WAN connectivity and maintenance (Internet connection and services, and devices configuration and maintenance).10. Server and server application maintenance and installation (Hardware integration, Windows 2008/12 server installation and maintenance, LAN and WAN connectivity, Lotus Domino and messaging system, Kaspersky Antivirus Business Security installation and maintenance); Client computer hardware and application installation, configuration and maintenance (Laptops, Desktops, MS Windows XP Pro or Windows 7/8/10 Pro, ghost, Sonic wall, MS Office Suite, and other mail clients)