Senior Manager, Head Of It
CurrentResponsibilities• Analyzed organizational business requirements, long-term goals, and strategies, ensuring alignment with user department needs.• Led firm-wide Information Technology project initiatives, orchestrating the design, deployment, and management of new IT systems and services.• Collaborated with the National Information Technology Officer (NITSO) to securely implement IT projects.• Implemented Information Security policies, procedures, and best practices, safeguarding information assets through disaster recovery strategies and backup procedures.• Managed IT budget allocation and reallocation, fostering effective financial stewardship.• Cultivated strong relationships with third-party IT vendors and suppliers for seamless operations.• Supervised day-to-day operations, including KPMG internal service requests and IT helpdesk.• Led the IT team, identifying opportunities for technical training and recruiting qualified talent.• Oversaw the management of KPMG IT assets and the firm server room, ensuring efficient procurement and assessing suppliers.• Coordinated with Internal Auditors, actively participating in periodic system audits and implementing risk mitigation measures.Key Achievements• Implemented advanced security tools (MDE, Illumio, Qualys) aligning with KPMG initiatives to focus on information and technology security.• Developed IT Policies and Procedures based on the KPMG Information Protection Group (IPG) guidelines.• Designed, developed, and implemented quality control software (QTracker for SoQM) for the member firms in the Middle East, South Asia, and Caspian (MESAC) region, resulting in annual savings of USD 15,000 for each member firm.• Enabled collaboration tools for a seamless work-from-home environment during lockdown, ensuring uninterrupted business operations.• Designed and implemented the complete IT infrastructure including the data center in the Al-Hamra building's new office.
