Responsibilities• Analyzed organizational business requirements, long-term goals, and strategies, ensuring alignment with user department needs.• Led firm-wide Information Technology project initiatives, orchestrating the design, deployment, and management of new IT systems and services.• Collaborated with the National Information Technology Officer (NITSO) to securely implement IT projects.• Implemented Information Security policies, procedures, and best practices, safeguarding information assets through disaster recovery strategies and backup procedures.• Managed IT budget allocation and reallocation, fostering effective financial stewardship.• Cultivated strong relationships with third-party IT vendors and suppliers for seamless operations.• Supervised day-to-day operations, including KPMG internal service requests and IT helpdesk.• Led the IT team, identifying opportunities for technical training and recruiting qualified talent.• Oversaw the management of KPMG IT assets and the firm server room, ensuring efficient procurement and assessing suppliers.• Coordinated with Internal Auditors, actively participating in periodic system audits and implementing risk mitigation measures.Key Achievements• Implemented advanced security tools (MDE, Illumio, Qualys) aligning with KPMG initiatives to focus on information and technology security.• Developed IT Policies and Procedures based on the KPMG Information Protection Group (IPG) guidelines.• Designed, developed, and implemented quality control software (QTracker for SoQM) for the member firms in the Middle East, South Asia, and Caspian (MESAC) region, resulting in annual savings of USD 15,000 for each member firm.• Enabled collaboration tools for a seamless work-from-home environment during lockdown, ensuring uninterrupted business operations.• Designed and implemented the complete IT infrastructure including the data center in the Al-Hamra building's new office.

JOB ROLES AND RESPONSIBILITIES• Managed over 600 end-user systems and 700+ users across three countries, overseeing network and systems for five branch offices.• Developed and maintained IT and physical security policies & procedures following Global KPMG standards.• Led in-house software development, serving as the project manager for local and international initiatives.• Provided information to top management for business continuity plans.• Conducted annual budgeting for infrastructure upgrades and purchasing, along with necessary IT training.Key Achievements• Extended support was provided to the KPMG Kuwait office to enable end-user systems and the IT Helpdesk to record and monitor requests and issues.• Enabled the IT infrastructure and extended the intranet connectivity to KPMG Maldives and the other branches in Sri Lanka.• Enabled the IT infrastructure and required technology services in KPMG Bangladesh member firms to be part of the KPMG network (KNet).• I have been involved in the Global Active Directory Migration Project, which is to migrate from a Windows NT network to an Active Directory-based architecture.• I led the software development team and implemented various systems, such as the Human Resource Information System (HRIS), the Practice Management System (PMS), and integration projects.• I further developed and implemented the Helpdesk system, which was my BSc second-year personal project.

JOB ROLES AND RESPONSIBILITIES• Planned, Implemented, configured and managed KPMG Network based on Windows 2003 infrastructure.• Network and System Administration of LAN/WAN networks supporting 5 branch offices across Sri Lanka, Maldives and Bangladesh. (IP-VPN, IPLC) • Role of National Anti-Virus Security Specialist (NAVS) - KPMG Sri Lanka & KPMG Maldives• Role of National Networks and Firewalls Security Specialist (NNFSS) - KPMG Sri Lanka & KPMG Maldives• Role of National Physical Security Specialist (NPSS) - KPMG Sri Lanka• Exchange/email and blackberry services Administration• Oracle/ SQL DB Administration• KNet Global Remote Access Service (GRAS) Administrator KPMG Sri Lanka, KPMG Bangladesh & KPMG Maldives • Maintained branch connectivity• Managed Active Directory user accounts, and permission.• Network reviews• Server backup and restore, database backup and restore• Implemented, configured and managed databases (ORACLE and SQL Server).

JOB ROLES AND RESPONSIBILITIES• In-house software developments and web-based application developments• Performed software testing and maintenance.• Installed Microsoft Operating Systems • Implemented KPMG authorized application software.• Backup and restore user, and application data.• Responsible for tracking, monitoring and following up on problems reported by the helpdesk.• Conducted user awareness training.• Developed the operational procedures and end-user guide documentation.• Performed other tasks as requested.

JOB ROLES AND RESPONSIBILITIES• Installed Operating Systems, KPMG authorized application software.• Backup and restore user and application data.• Responsible for tracking, monitoring and following up on problems reported by the helpdesk.• Conducted user awareness training.