Dinesh Patil Email & Phone Number

Mumbai, Maharashtra, India

Pune, Maharashtra, India

As a INM RAN Engineer Planning and analyzing CR . attending CAB call, execute CR. Ericsson 2G, 3G, 4GNode Integration. Software Upgrade CR Execution or LKF loaded with Troubleshooting and support technical issues. Field team, ensure site integrated with no alarm. as per requirement and time to time update with higher level team. Having experience on Ericson BB52l 2,BB6630,BB5216 rind RBS 6K series. Performed node integration for 2G.3G and 4G technology and more knowledge about VLAN configuration. Maximum working on OSS and ENM Having experience on Ericson BB52l 2,BB6630,BB5216 rind RBS 6K series. Currently hands on Incident manageineni for CR execution and implement according to requirement Ericsson 2G,3G.4GNode Integration. Software Upgrade CR Execution or LKF loaded with Troubleshooting and support technical issues. Field team, ensure site integrated with no alarm

India

Monitored alarms to detect faults for system probes. Create trouble ticket for issues using proton as per requirement via email and call. Handling all kind of quality and connectivity related issues for Voice over SIP & PRI customers. Well versed in troubleshooting with SIP and PRI ,VOIP issues like ASR, ACD, NER, DTMF, FAX, Call drop, Audio quality issues, and connectivity issues. Analyze the SIP/PRI Call Traces. Open a Trouble ticket with carrier, internal team for any fault if replicated and follow up with escalation matrix. Take responsibility to handle external and internal escalations and resolve the issues on priority. Taking necessary actions on fraud traffic and work accordingly with originations & internal teams. Coordinating with commercial teams (account manager, service manager, program manager, billing) for their requirements like testing of non-production traffic, CDR.  Monitoring ZTE, HUAWEI & UT-NMS Monitor tool where customer connected through Cisco Meraki and Peplink devices Provided script to L1,L2,L3 engineers for major definitions/configurations. Responsibility to handle the isolation, SPC/NIC, ESPC Activity changing cards. Responsible for troubleshooting network issues and provided incident reviews. Analys is of instant /Q931 ,H248 traces Analysis and diagnose the problem. 24*7support to L1 engineer for any Network related issues. TrafficreportanalysisondailybasistoensureASRismaintainedwithintheprescribedlimits. Customer complaintsandNetworkIssues

India