Dinesh P

Dinesh P Email and Phone Number

Lead Cloud Support Analyst @ Zafin
Ottawa, ON, CA
Dinesh P's Location
Nepean, Ontario, Canada, Canada
About Dinesh P

Dinesh P is a Lead Cloud Support Analyst at Zafin. He is proficient in English, Malayalam, Tamil, Hindi and kanada.

Dinesh P's Current Company Details
Zafin

Zafin

View
Lead Cloud Support Analyst
Ottawa, ON, CA
Website:
zafin.com
Employees:
816
Dinesh P Work Experience Details
  • Zafin
    Lead Cloud Support Analyst
    Zafin
    Ottawa, On, Ca
    View
  • Zafin
    Senior Consultant, Saas Customer Services
    Zafin
    Ottawa, On, Ca
    View
  • Zafin
    Customer Engineer
    Zafin Jan 2017 - Nov 2019
    Trivandrum
    Create and automate a regression suite for a specific project, integrating all internal and external test casesProvide L2 Application support on ZL's products to clients by carrying out diagnosis and break-fix of incidents/problems escalated by the L1 support teamResponsible for the resolution of tickets with in SLAInteract with client over phone and mail as and when requiredPrepare weekly status report and participate in the bridge call with clientsCreate and update a knowledge base repository to be used by client and customer support team.Partner with testing team in creating test cases and test dataRegression Testing, SIT Testing.
    View
  • Samsung
    Enode B Engineer
    Samsung Aug 2016 - Nov 2016
    -INSTALLATION COORDINATION.-11A AND 11B TESTING.-INTEGRATION OF SAMSUNG EQUIPMENT-ALARM CLEARENCE-OPTIMIZATION-DRIVE TESTING
  • Reliance Jio Infocomm Pvt Ltd
    Trainee Engineer
    Reliance Jio Infocomm Pvt Ltd Apr 2015 - Apr 2016
    Trivandrum,Kerala
  • Indsys Hitech Solution Pvt Ltd
    Customer Support Engineer
    Indsys Hitech Solution Pvt Ltd Nov 2014 - Feb 2015
    Trivandrum,Kerala
    FINDING SOLUTION TO HARDWARE AND SOFTWARE PROBLEM OF THE APPLE PRODUCTS.

Dinesh P Education Details

  • Anna University
    Anna University
    Electrical And Electronics Engineering
    View
  • Narayanaguru College Ofengineering
    Narayanaguru College Ofengineering
    Eee
  • Board Of Public
    Board Of Public
    Computer Science
  • St.Mary’S
    St.Mary’S
    Computer Science

Frequently Asked Questions about Dinesh P

What company does Dinesh P work for?

Dinesh P works for Zafin

What is Dinesh P's role at the current company?

Dinesh P's current role is Lead Cloud Support Analyst.

What schools did Dinesh P attend?

Dinesh P attended Anna University, Narayanaguru College Ofengineering, Board Of Public, St.mary’s.

Who are Dinesh P's colleagues?

Dinesh P's colleagues are Prithviraj M K, Dorothea Miriam V, Kyra Azzopardi, Parandama Bala, Shad Ibrahim, Ethan Whitcher, Syam Mohan.

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