Dinesh Rambade Email & Phone Number

Mumbai, Mh, In

Mumbai Area, India

As a Senior Expert in IT infrastructure and security, I've streamlined user onboarding by 40% through seamless Active Directory integration. I've also improved email processes, reducing security breaches by 25% and enhancing protection against malware attacks to 99.9% effectiveness. My initiatives include implementing strong security measures like Cisco IronPort and Sophos, which have fortified email security and decreased unauthorized access incidents. I manage Nutanix AHV to optimize virtual… Show more As a Senior Expert in IT infrastructure and security, I've streamlined user onboarding by 40% through seamless Active Directory integration. I've also improved email processes, reducing security breaches by 25% and enhancing protection against malware attacks to 99.9% effectiveness. My initiatives include implementing strong security measures like Cisco IronPort and Sophos, which have fortified email security and decreased unauthorized access incidents. I manage Nutanix AHV to optimize virtual machine handling and boost infrastructure performance. Using ITIL principles, I've established policies and standards to enhance support services. Additionally, I've spearheaded IT General Controls enhancements to minimize risks and safeguard critical assets Show less

Pune

Led technical support initiatives for Microsoft products across global regions, achieving a significant 25% increase in client satisfaction. Part of a specialized global team, resolving intricate firewall product issues and maintaining an impressive 95% customer satisfaction rating. Proficiently diagnosed and addressed complex issues in SharePoint, Exchange, Office 365, and more, ensuring uninterrupted services and reduced system downtime. Analyzed network monitor traces to identify root causes… Show more Led technical support initiatives for Microsoft products across global regions, achieving a significant 25% increase in client satisfaction. Part of a specialized global team, resolving intricate firewall product issues and maintaining an impressive 95% customer satisfaction rating. Proficiently diagnosed and addressed complex issues in SharePoint, Exchange, Office 365, and more, ensuring uninterrupted services and reduced system downtime. Analyzed network monitor traces to identify root causes of issues and resolved 50+ critical incidents within SLA time frames. Show less

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

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