Dinesh Johri Email & Phone Number

Bengaluru, Ka, In

Sydney, Nsw, Au

Leading a dynamic team of 450 full time workforce across Permanents & Partners delivering to Telstra's AI Fuelled Strategy via 80+ Data engineering missions across Data & AI Solutions, Data & AI Services, Data & AI Platforms & Data Protection capabilities.Capability Owner for Intelligent Automation Platforms Intelligent Automation covering Robotics Process Automation (RPA) using Blue prism, Intelligent document Processing via Optical Character Recognition (OCR) Platform using Abby Flex capture & Cognitive AI ML platform on Azure for Intent & Entity Detections. An enterprise critical Platform that is 99.99% available, automates ~100 Business Process delivering a value of $ 20M, ~300 FTE worth of savings using more than ~300 Digital workers enabling critical SLAs.Part of India Leadership Team of the Telstra GCC managing the Telstra India Operations.

Sydney, Nsw, Au

Principal & Head of Software Engineering leading (Chapter Type Lead) global teams in,1. Intelligent Automation covering Robotics Process Automation (RPA) using Blue prism, Optical Character Recognition (OCR) using Abby Flex capture & Cognitive AI ML platforms on Azure. Responsibilities include Platform Ownership on Azure Cloud and continuous Platform Engineering & delivery of use case on the platforms.2. Data AI Engineering consisting of Data Ingestion, Data Sourcing, Data Processing, Data Platforms, Data Solutions on Azure & AWS cloud.3. BPM, Workflow management using PEGA & Remedy and Employee Experience Workforce. Incubate and grow the capabilities globally to roll of as new standalone organization Lead a team of 550+ skilled members spanning Internal & partners organizations covering a portfolio of about $55 Million.

Sydney, Nsw, Au

Engineering Principal leading the the chapter for Strategic Emerging Tech & Service Now areas. This encapsulates the platform management, Software engineering, capability building & People management of the following Tech areas, 1. Intelligent Automation covering Robotics Process Automation (RPA) using BluePrism, Optical Character Recognition (OCR) & Cognitive ML platforms.2. Data Platforms covering engineering related to Data ingestion, data warehousing, data Reporting and Data Science areas. 3. API Gateway & Integration at Enterprise level exposing API for internal and external consumption4. Shared Technologies including IT asset management (remedy) and Identity areas5. Business Process Management (BPM) using PEGA.6. Service Now for Customer AssuranceLead a team of 350+skilled members spanning Internal & partners organisations. Incumbated and grew the data engineering practice in India.

Sydney, Nsw, Au

Engineering principal & Capability Technology Owner, Have lead the Platform & capabilities for Intelligent Automation incubating Robotics Process Automation, Cognitive machine learning & Artificial intelligence platforms currently.Also leading the People management & Engineering, for Usage to Cash and Request to Resolve functions segments involving Micro-services and Service Now teams.Incubating the capability in Telstra India by building high performing engineering teams and process management involving Shared Technology stack i.e API Gateway, Integration, Identity, Support Systems, BPM.

Melbourne, Victoria, Au

Global Head for Engineering & Delivery for API & Integration.1) Responsible for Delivery and Engineering of API and Integration Platform at the Bank.2) Created an enterprise wide API platform for the Bank to continuously allow business and technology domains to create and expose APIs enabling a unique distribution channel empowering the Digital movement.3) Continuously Engineer the Enterprise API platform and ESB Platform creating and enabling new capabilities via agile methodologies.4) Enabled the mainframe applications working with the application team on the API Platform using the ZoSConnect Component. This enabled the legacy to fit in the modern technology world seamlessly.5) Delivery involves development and implementation of API and ESB services for businesses on the platforms. Average volumes of delivery per year = 1000 Work requests from various business & technology domains that might involve creating, changing and supporting of APIs & services across the platforms. 6) Standards Definition, Design Governance and Delivery Governance working closely with Enterprise architects & Solution architects and business domains & technology Domains. 7) Leading a team of highly skilled team of employees and vendors globally.8) Strong experience in Vendor Management and drawing contracts with vendors in outcome based model via managed services engagement. Optimising the vendor delivery up to 20% year over year. 9) The key Technologies of focus are IBM APIConnect, IBM Datapower, IBM Message Broker, IBM Integration Bus, IBM ZoSConnect, IBM Message Queue and related integration/API Technologies.10) Actively working with the Bank’s Transformation team to change the ways of working by moving into the New Ways of Working empowering the teams to deliver high outcomes via TRIBE & SQUADS models for rapid outcomes.Lead a team of about 100 individuals spanning across FTEs and Vendors.

Melbourne, Victoria, Au

Head the Delivery of Workflow Solutions on PEGA for Customer Operations. Implemented Solutions like Dispute Management, Payment Enquire Resolution system, ANZ Standard Workflow, Customer Enquire Resolution systems. Headed a team of 200 Resources (FTE + Vendor) delivering various solutions in PEGA.Also headed the Middleware Platform Delivery Services Globally at ANZ. This involved delivery of Java Hosting Service (WAS), Message Delivery Service(MQ) and File Transfer Service (Connect direct). continuously delivered to more than 350+ Projects in 1 year with a productivity improvement of about 20%. Implemented a unique Service based Delivery model which was self funding to maintain the innovation. Also executed the Fixed Capacity based Contract with the Vendor. In Addition, Head the Integration Delivery for 4 Segments (Digital Platform, Operations, Risk & Compliance, Customer & Corporate Centre). Delivered integration on IBM WebSphere Message Broker & Message Queue.Lead a team of about 200-250 individuals spanning across FTE & Vendors.

Mumbai, Maharashtra, In

Head of Consulting & Solutions Portfolios in Enterprise Integration Unit involving creation & mgmt of Niche Enterprise Data Integration (EI) Consulting Services and Industry Solutions (IP).Head of Delivery for TIBCO, Biztalk & Opensource BPM Technology Delivery portfolios.Incubated the Enterprise Integration practice with new capabilities & skilled team of 350, Business planning & strategy definition. P&L responsibility.Solution assets created:1) SmartRetail: Complex Event Processing, Data & Integration based solution that determines right promotion at right time via right channel. Proposes real time offers to customers based on Location, shopping history,shopping preferences,customer behaviour,store orientation & corporate policies. Enable virtual shopping cart & automated checkout facility with no investment for equipment from retailer.2) PartnerXChange: Offers a Hosted B2B Solution as a service to the customers on pay as you go basis. Enables customer & partners to collaborate electronically without owning the infrastructure, software & services. The solution includes Partner Mgmt module & B2B Transaction exchange capabilities on Cloud. 3) Integrated Credit management: BPM based Loan Mgmt solution for retail & corporate segments. Offers Human & system interaction via BPM engine with strong rules capability to perform risk analysis, approvals & Disbursements. Provides a complete life-cycle for loan origination process.4) Imaging Workflow & Archival: Dynamic case mgmt solution to address the document mgmt in Banking & Insurance industry that involves triggering the case to complete a biz process life-cycle based on captured document via scanning equipment placed across multiple location. --Consulting Kits Created--1) Integration Competency Center: To setup the Integration CoE for customers.2) Enterprise Integration Assessment(maturity model) & Roadmap Definition Kit.3) Enterprise Integration Product Evaluation Kit.Managed a team size of 100-150.

Bangalore, Karnataka, In

Consulting advisory at Infosys in BPM EAI practice in Strategic Initiatives, Solutions, Delivery Engagements, Presales, Marketing and Innovations. Creation of new services and solutions offerings like Global Payment Solutions, Auto Warranty Management Solution. Execution of Integration portfolio assessment, Strategy and Roadmap definition for integration, BPM and transformation programs.Setting up integration competency center for customers.Presales consulting & Lead creation.Had Achieved the ZAPTHINK SOA Certification during this tenure.Lead a team of about 25-30 consultants.

Bangalore, Karnataka, In

Business Process Management, Enterprise Application Integration and Business 2 Business for Banking and Manufacturing.--Key Solution Assets created--o Global Payment Solution : Centralised financial messaging & payment interaction management hub that provides banks to efficiently & effectively integrate the core banking landscape internal to bank and external gateways for retail and wholesale payment processing, regulatory compliances, business process automation and management.o Warranty Management Solution: Enables manufacturers build an agile warranty management platform for their business users to develop, modify and maintain business rules and processes in the most dynamic manner.

Palo Alto, Ca, Us

Business Solution Architect for Service Exchange related toEnterprise Application Integration & B2B integrations for managed services and Outsourcing business.Architect the new Service Exchange Solution involving Product evaluation, Defining of the Business and Solution Architecture for the Service.

Palo Alto, Ca, Us

WW Service Manager : Case Exchange service for Enterprise applications and CRM integrations in outsourcing domain.Provide World Wide leadership to drive the Service Life Cycle (Strategy, Architecture, Development, Implementation, Support) for Service Exchange service in HP Managed services. Had achieved the ITIL Foundation certification during this tenure.

Palo Alto, Ca, Us

EMEA Service Module Manager : For Case Exchange service i.e Application integration & CRM integration in outsourcing space.Provide Regional leadership to drive the Service Life Cycle (Strategy, Architecture, Development, Implementation, Support) for Case Exchange service in HP Managed services Organisation.

Palo Alto, Ca, Us

Technical Subject Matter expert : Presales ,Technical design, implementation in Clarify CRM for Outsourcing business in HPKey Accountabilites:• Technical implementation of CRM & workflow Application Integration Implementations.• Management & Implementation of CRM & Case Workflow solutions using Clarify for HP Managed Services customer in IT outsourcing business.

Southborough, Ma, Us

Microsoft technologies - Development, Testing and deployment of projects & solutions.Executed 3 projects and 1 Research project for new service offering using Microsoft Development Technologies.Had achieved the certification of the Microsoft Certified Solution Developer in VB Track. Was Proficient in developing ActiveX components and Components using COM/DCOM and Active Template Library (ATL). Achieved experiance in Coding using C++ and Microsoft Framework (MFC).

Trainee Developer in the space of OOPS programming and component based delivery using COM/DCOM and Active Template Library (ATL) in Visual Studio using VB and VC++. Cutting Edge technology to create components as .DLL or .EXE via extensive Microsoft visual studio and SQL Server.

Zurich, Zh, Ch

Created a Computer Based training of ABB Distributed Control System operations. A unique training module to train the engineers joining ABB. The Module provided an overview visually about the ABB Distributed Control system equipment and its internal circuitry. The Development was done as an Intern role at ABB using VB 5.0 and SQL server 6.5.

Post Graduate Diploma (Pgd) In Machine Learning And Artificial Intelligence June 2018, Machine Learning & Artificial Intelligence

Bachelor Of Engineering (B.E - E&C) - Sri Jayachamarajendra College Of Engineering Mysore, Electronics & Communication

Business Leader Program, Organizational Leadership

Togaf® 9 Certified, Enterprise Architecture

Strategic Innovation Execution, Strategy & Innovation

Professional Project Management, Project Management Professional (Pmp)

Licensed Zapthink Architect (Lza), Service Oriented Architecture (Soa)

Clarify Certified Professional, Customer Relationship Maangement

Service Center Implementation, Customer Relationship Management

Microsoft Certified Solution Developer (Mcsd), -- Windows Architecture I & Ii, Visual Basic, Sql Server.