Dinesh Y V Email & Phone Number

Bengaluru, Ka, In

India

Led end-to-end implementation of population health management product “Jiva” for two US health insurance giants• Increased case manager’s TAT by 40% in product’s payor-provider workflow by identifying 10 new uses cases• Crafted a demo lifecycle process during product implementation; received customer satisfaction award 2017• Achieved zero-defect product implementation while migrating eight years of data to the latest product iteration• Product owner of Appeals and Grievances module; spearheaded module’s product enhancement in 2018• Served as an SME for product configuration platform “JCMT” for all 31 clients using Jiva and internal teams• Improved JCMT’s release process and artifact transparency by collaborating with release and build a team; launched platform-specific release management framework, which improved client satisfaction index to 80%

Bengaluru, Karnataka, India

ZeOmega provides population health management solutions for any healthcare organization. ZeOmega provide a low-cost, rapidly-deployable, HIE-enabled population health management infrastructure that enables healthcare organizations to overcome interoperability issues and achieve Triple Aim goals of lowering the per-capita cost of care, increasing care quality, and improving the care experience.- Requirement Gathering- Analyze and document business requirements for the product. - Work with SME’s, Implementation analysts to identify new requirements to the product.- Obtain approvals on requirements from the SPG.- Scope the upcoming sprints based on the client requirements and priorities.- Strategic prioritization and scoping of defects/enhancements to clearly communicate the road-map for the release.- Write Business Case Documents for major enhancements which might include procuring software’s/third party tools.- Involvement in designing front-end User Interfaces.- Played a major role working with various vendors identified by the R&D Department, to choose the best tools to be integrated to the product. Wrote comparison documents of Vendors, identified relevant software meeting business requirement and getting approval from Management.- Worked closely with the product development team clarifying Business requirements, business needs and objectives, clarify queries, resolve issues and provide solutions.- Worked in Waterfall as well as Agile methodologies of software development life cycle.- Review Product test scenarios created by QA team for every release.- Executed functional testing to ensure the development has been completed as defined.- Maintain and update Product documentation and catalogues.- Provide release notes for every product release. - Review training manuals developed by Tech Writer team which are shared with the clients - Provide walk through and training to internal users post every product release.

Bengaluru Area, India

• Led end-to-end implementation of population health management product “Jiva” for two US health insurance giants• Increased case manager’s TAT by 40% in product’s payor-provider workflow by identifying 10 new uses cases• Crafted a demo lifecycle process during product implementation; received customer satisfaction award 2017• Achieved zero-defect product implementation while migrating eight years of data to the latest product iteration• Product owner of Appeals and Grievances module; spearheaded module’s product enhancement in 2018• Served as an SME for product configuration platform “JCMT” for all 31 clients using Jiva and internal teams• Improved JCMT’s release process and artifact transparency by collaborating with release and build a team; launched platform-specific release management framework, which improved client satisfaction index to 80%• Initiated and innovated JCMT product features to customer retention; secured customer satisfaction award 2019

Bangalore

• Working with the business users and stakeholders to understand the requirements• Translate business requirements into technical requirements and document them in the Functional Specifications document.• Act as a liaison between the business teams (Clients, Users etc.) and IT development (Developers, Technical architects etc.) and support teams during the entire lifecycle of the project to ensure the correct understanding of the requirements amongst all teams and that quality product is being delivered in the defined budget and time.• Create and maintain all project documents as per the SDLC requirements. Responsible for managing the entire documentation related activities within the project including signoffs.• Manage risks, issues and dependencies related to the requirements / project delivery and escalate them timely whenever needed. • Work with teams based in different geographical regions and time zones

Bengaluru Area, India

• Worked as Quality analyst in Mobile and web application testing.• Promoted as Business Analyst and worked on healthcare Applications for TCL• Excellent in conducting backlog grooming and breakdown product requirements for multiple development teams.• Good Knowledge on tracking product functionality and performance, as required by regulatory standards, to ensure that it meets market needs.• Very good understanding on the sprint ceremonies• Track product functionality and performance, as required by regulatory standards, to ensure that it meets market needs. • Have a track record of working as both QA and BA for 3 mobile applications.