Milen Dinev Email & Phone Number

Sofia, BG

Sofia, Bulgaria

• Develop and maintain backend software solutions, ensuring seamless project delivery within defined timelines and scope.
• Manage and optimize third-party API integrations to enhance system functionality and scalability.
• Collaborate in the development, review, and documentation of technical plans and solutions.
• Communicate effectively with management, providing regular updates on progress and aligning work with performance standards.

Sofia, Bulgaria

• Developed and troubleshooted software, ensuring timely completion of integration projects.
• Conducted application testing and applied fixes to resolve errors efficiently.
• Managed and streamlined third-party API integrations for seamless functionality.

Sofia, Bulgaria

• Configuring and implementing new products and feautures.
• Proactively debugging and resolving complex issues.
• Aligned with other teams for precise product configurations.
• Part of a Scrum team delivering successful products, and weekly client demos.
• Leading training sessions and writing functional requirement documents.

Sofia, Sofia City, Bulgaria

Sofia

• Providing management of a client's workplace environment by delivering a mix of automated and personalized services.
• Performing proactive analysis of issues and identify solutions for those and apply necessary fixes to the environment.
• Deep-level troubleshooting in conjunction with vendor and thirdparty support within the Citrix, VMware, Microsoft and Ivanti technology.
• Ensuring proper documentation and application of changes for environment configuration as well as architecture.
• Performing daily operational activities, issue resolution and communication with other involved teams in order to deliver stable service, with high quality, and as-requested by business customers.

Sofia, Sofia City Province, Bulgaria

• Ensuring team members are motivated, monitored and measured in line with company targets and performance standards.
• Responsible for making sure any gaps in performance or quality are quickly identified and addressed.
• Mentoring and training up new collegues.
• Producing accurate reports on team performance for senior managers.
• Preparing daily workloads for all team members & co-ordinating the daily allocation of work.

Master'S Degree - Graduand, Information Systems

Bachelor'S Degree, Sociology

Activities and Societies: Member and President in Student Council of Philosophy and History faculty