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Hong Kong

Worldwide sales enquiries handling but more focus on HK market, reported to commercial director.Mainly job role:- Assist with daily sales hotline operation. - Call volume management with less than 5% abandoned call rates. - Marketing programme assist, chamber and partnership programme for sales actions. - Sales process management: lead/enquiry development, office tour, selling all product lines(service office/virtual office/conference rooms/membership etc), consult and… Show more Worldwide sales enquiries handling but more focus on HK market, reported to commercial director.Mainly job role:- Assist with daily sales hotline operation. - Call volume management with less than 5% abandoned call rates. - Marketing programme assist, chamber and partnership programme for sales actions. - Sales process management: lead/enquiry development, office tour, selling all product lines(service office/virtual office/conference rooms/membership etc), consult and close deals with prospective customers. - Work closely with operations team, GMs, conference team to achieve revenue goals. - Organise and conduct proposals to clients and third parties: internet commercial property brokers, commercial property agents. - Engage and develop networking with internet commercial property brokers, commercial property agents.Company background: Regus is the world’s largest provider of outsourced workplace solutions, offering the widest range of products and services to allow individuals and companies to work however, wherever and whenever they need to. Regus operates over 3,000+ business centres in 900 cities in 120 countries, each providing full-time and part-time offices, world-class business support services, meeting facilities, virtual offices and the world’s largest video conferencing network. Show less

Hong Kong

Multi task of mentor & key account management in VIP teamReported to sales manager.Mentor:- Mentor of English inbound sales team. - Adept in training up newcomers to accommodate. - Monitored, coached and tailor-made different programmes for each staff member for the best achievement. - Daily feedback of marketing programme - Customer complaints and escalations. - Call volume management with less than 20% abandoned call rates. Key account management:… Show more Multi task of mentor & key account management in VIP teamReported to sales manager.Mentor:- Mentor of English inbound sales team. - Adept in training up newcomers to accommodate. - Monitored, coached and tailor-made different programmes for each staff member for the best achievement. - Daily feedback of marketing programme - Customer complaints and escalations. - Call volume management with less than 20% abandoned call rates. Key account management: – Handled most valued accounts with different products. – Emergency contingency plans for key accounts and royalty clientCompany background:PCCW Limited (PCCW) is a Hong Kong-based company which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.The Company holds a majority interest in HKT, Hong Kong's premier telecommunications service provider. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers.PCCW also owns a fully integrated multimedia and entertainment group in Hong Kong, which includes a highly successful IPTV operation, now TV. As the provider of Hong Kong's first quadruple-play experience, PCCW offers a range of innovative media content and services across four delivery platforms – fixed-line, broadband Internet access, TV and mobile.PCCW employs approximately 23,000 staff representing 50 nationalities. A majority of our employees are based in Hong Kong and mainland China, while we also maintain a presence in about 40 other countries around the globe. The male-female ratio of our employees is about two to one. Show less

Hong Kong

2009To handle customer enquiries and promote related services in inbound and outbound sales team from PCCW2011Mentor:Mentor of English inbound sales team for over 2 years. - Adept in training up newcomers to accommodate. - Monitored, coached and tailor-made different programmes for each staff member for the best achievement. - Daily feedback of marketing programme- Customer complaints and escalations. - Call volume management with less than 20% abandoned… Show more 2009To handle customer enquiries and promote related services in inbound and outbound sales team from PCCW2011Mentor:Mentor of English inbound sales team for over 2 years. - Adept in training up newcomers to accommodate. - Monitored, coached and tailor-made different programmes for each staff member for the best achievement. - Daily feedback of marketing programme- Customer complaints and escalations. - Call volume management with less than 20% abandoned call rates. Key account management: - Handled most valued accounts with different products. - Emergency contingency plans for key accounts and royalty clientCompany background:Founded in 1997, 800 TeleServices provides a comprehensive range of outsourcing call-center and E-Commerce solutions to some of the world's top fortune 500 and famous enterprises in China. We anchor in Greater China with a strong understanding of Asian markets and societies, and we have experience, regional capacity and suite of services. Our combination of proven processes, technologies and people is the answer to your needs. Show less

Hong Kong

Reported to Director. Event and exhibition programme:– Planned and executed each event and exhibition. – Developed overall experience and programme. – Created marketing strategies to drive leads. – Developed production calendar, work plans and team assignments. – Recruited and managed vendors and other service providers. – Managed logistics. – Coordinated talent preparation and participation. – Executed events and exhibitions either with in-house or… Show more Reported to Director. Event and exhibition programme:– Planned and executed each event and exhibition. – Developed overall experience and programme. – Created marketing strategies to drive leads. – Developed production calendar, work plans and team assignments. – Recruited and managed vendors and other service providers. – Managed logistics. – Coordinated talent preparation and participation. – Executed events and exhibitions either with in-house or outsourced resources. Interior Design Key account management: – Planned and executed each interior design project.– B2C, B2B. Handled most valued accounts– Recruited service providers.Company background:alto plus is a full-service exhibition & event marketing company which provides one-stop solutions with professional support you need to optimize your distinctive brand image and marketing strategies. Our expertise include the areas of event planning management, marketing execution plan, multimedia marketing design and development, exhibition contracting, enterprise showroom design and build services. We aim to provide the most tailor-made and comprehensive service for you.give us an opportunity to characterize your identity. Show less

Hong Kong

- Sales process management: lead/enquiry development of B2B/B2C level- Handled most valued accounts with different products. - Assisted with daily sales hotline operation. - Effectively communicated with upper management trends, issues and opportunities, both with regard to business and team member development.

Hong Kong

- Creating new accounts and maintaining good relationship with existing key accounts- Sales process management: lead/enquiry development- Assisted with daily sales hotline operation. - Effectively communicated with upper management trends, issues and opportunities, both with regard to business and team member development.

Hong Kong

Mainly job role:- Sales process management: telecommunications, media product- Assist with direct sales operationsCompany background:We are the largest provider of fibre hi-speed residential broadband service (symmetrical 100Mbps and above) in Hong Kong. We offer a diversified portfolio of premier telecom services to both residential and enterprise markets, including broadband and Wi-Fi access, communication, entertainment and Cloud solutions.Over the years, we have… Show more Mainly job role:- Sales process management: telecommunications, media product- Assist with direct sales operationsCompany background:We are the largest provider of fibre hi-speed residential broadband service (symmetrical 100Mbps and above) in Hong Kong. We offer a diversified portfolio of premier telecom services to both residential and enterprise markets, including broadband and Wi-Fi access, communication, entertainment and Cloud solutions.Over the years, we have invested over HK$4.1 billion in establishing one of the most extensive fibre optic networks in Hong Kong*. In 2004, we successfully built the largest Metro Ethernet network in the world. In 2005, we became the first Internet Service Provider (ISP) in the city offering 1,000M residential Fibre-to-the-Home service. In 2013, we completed our acquisition of Y5ZONE Limited and further extended our Wi-Fi business development. Today, our fibre optic network covers over 2.1 million residential homes (about 79% of Hong Kong’s total residential units) and more than 2,000 commercial buildings, with over 11,000 Wi-Fi hotspots available throughout Hong Kong. Show less