• Built the merchant onboarding process flow during the pre-launch of GrabPay. Led the data migration through 3 iterations of onboarding platform ensuring business continuity.• Own and execute go-to-market plans, including beta testing and supporting experiments for internal and external product launches within country.• Collaborate cross functionally between product managers, engineering, marketing, sales & operations teams for most effective rollout.• Evangelize project vision to key stakeholders via data analysis, performance metrics, and use cases to build consensus.• Closed 3 projects resulting in 125% increase in sales volume YoY in the offline space, and 645% in the online space in 2020.

Working with a very lean team of awesome individuals for GrabPay (THE e-Wallet division of Grab). Where we are focus on acquiring & partnering Merchants to accept GrabPay as a method of payment, as well as driving GrabPay as the most preferred choice amongst consumers. My role with the team has evolve tremendously since the beginning, which includes but not limited to handling the operational setup pre & post product launch, managing & being the key liaison between engineering, product & sales in all manners of ops, developing & tracking dashboards for merchant transactions as well as analysing & identifying key result areas that we should look into. Other operational roles includes being the financial controller of our department & inventory holder for all assets (mobiles & tablets). I am currently focused on developing merchant incentive programs to build a sustainable environment where GrabPay can continue to grow without heavily relying on usage driven promo campaigns.

Currently on a working holiday around New Zealand where I have worked various farm jobs including strawberry 🍓planting, mandarin🍊 picking and blueberry tunnelling. Though not limited to just the horticulture field, have also done cooking, cleaning & other odd jobs in exchange for accommodation (hence varies for company). Met & befriended loads of wonderful people / travellers from Germany 🇩🇪 , France 🇫🇷, Switzerland 🇨🇭 , Taiwan 🇹🇼 , Japan 🇯🇵, Brazil 🇧🇷, Uruguay 🇺🇾, Scotland (why no flag? 🤷🏻‍♂️), Belgium 🇧🇪, Spain 🇪🇸 (Catalan to be exact), South Korea 🇰🇷, Britain 🇬🇧, New Zealand 🇳🇿 and many more to come. Exactly why it’s listed as International Affairs under the industry as I have learned a lot from these people who have truly inspired me in many ways which I will be forever grateful for. Ps. truly appreciate getting all the invitation & messages regarding job offers and future opportunities, but currently I’m out of the country and won’t be able to accept anything until Feb’18 when I return. Therefore figured I’d give a small update here regarding my whereabouts and wellbeing. Thank you!

Driving Business & Strategic Planning through branch and direct sales channels in the area of:-Sales Analytic : Developed a functional and interactive sales performance dashboard (using Excel & Pivot Charts) as an analytical and performance management tool for sales leaders and management. The dashboard has capabilities of viewing productivity from a helicopter view (nationwide, regional, branch) up to the individual sales staff level. It covers fundamental KPI's necessary in assisting sales leaders make informed decisions and is able to be customized accordingly when required. Product Penetration ; Sales & Service Commission; and Sales Compliance : Develop a sales incentive plan (SIP) which incorporate balance of business and compliance. The new SIP motivates and drives the right behaviors, encourages fairness and delivers on key strategic business directions, in a timely manner. Campaign Management : Created sales incentive campaigns for the sales force at different levelsIndividual Sales Staff - driving balance of business and pushing for higher revenue output.Team Leaders - driving people development and ensuring consistency performance of all team members

Designed, established and implemented sales and service performance measurement and compensation in the area of Sales Analytics; Product Penetration; Service KPI; Campaign Management; Sales & Service Commission; and Sales Compliance; in order to assist management on Business and Strategy planning and development through branch and direct sales channels for 2 financial years.

Learnt skills such as operating AutoCAD, reading and understanding tender drawings. Observing how the different engineers and drafters interact amongst each other at the work place.

Sold different types of paints for interior and exterior walls to various customers.