dodinhtoan@gmail.com, Change ur way, change ur life! CIO | IT DIRECTOR | DIGITAL FINANCE | FINTECH | COACH | +20 years of management IT, Telecommunications & Solution Architecture. +14 years of middle management & senior management• Senior experience in Solution Architecture management, advanced solutions, and systems• Having background in system development, planning, implementation, and integration of systems.• Specialized in operation, optimizing operation, applying Kaizen and Lean in management, operation management and system development. Optimize business operations• Experience in building investment plans, implementing and calling for investment capital from funds• Corporate IPO experience• Consulting, implementing, restructuring enterprises, digitizing, and managing corporate finance• Optimal investment projects in business activities• Process digitization & Blockchain application-oriented• Capable of data analysis, strategic direction, and organization.• Experience in in-depth implementation of Contact Center, Autodial System Implementation projects• Experience in designing and integrating network systems, distributing telecommunications network connection systems.• Experience in IT strategy, digital transformation• Experience in Digital implementation (Omi-channel system architecture, analysis, and implementation)• Experience Investment Stock markets• Experience in automation in the process of sales, marketing, optimizing solutions for businesses• Experience in human development (building a competency framework for IT, building an IT development roadmap, networking, recruiting, etc.)• Experience in virtualization system, Linux technology, Microsoft, cisco telecommunications technologies• Experience in programming languages, Python, Golang, Perl, MySQL, C, Bash shell, ...• Experience in building ERP, BPM, CRM, LMS, BI, Data Warehouse, ActiveMQ...• Strong management and team-building skills, with the ability to lead, manage and develop a professional staff and achieve a high level of performance. • Assesses the level of risk and implications of actions to the business. Challenges constraints and assumptions.• Experience in deploying and operating IT systems according to ITIL standards,• Experience in risk implementation, ISO 27000 security,• Experience in implementing a risk management system in Health according to HIPAA (Health Insurance Portability & Accountability Act) standards.
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Director Of ItVenesa Việt NamHanoi, Vn -
Director Of ItVenesa Việt Nam Apr 2019 - PresentHanoi• Financial Planning (Opex, Capex)• Strategy Planning and Execution• Directly manage 30 staff members and supervise two other staff members of security team• Business analysis & strategy consultation• Coaching staffs have good a target• Build KPI • Manage infrastructure & security department, system architecture and system optimizer• Internal client interaction & relationships• Process mapping & improvement• Root cause investigations, identifications & analysis• Build IoT system monitor hardware faraway for a maintain and the support• Market research & analysis support for build applications• New product development and launches• Networking, partnering and alliance building• Plan and develop an infrastructure roadmap to ensure a high level of infrastructure using the latest technologies; contribute to the development of IT strategy and infrastructure plan for the company• Provide direction and standards for helpdesk, desktop and infrastructure support operations including creation of desktop and infrastructure device deployments and maintenance• Manage system resources to run and maintain, monitor and refresh current systems; to implement proactive and preventative measures to ensure reliable and efficient system availability• Ensure the company’s server, data center, storage, network, telephony and backup estate is maintained and developed to the required level. Activities will comprise both project-driven and BAU engineering• Implement change initiatives regarding information Technology strategies to achieve agreed outcomes including effective negotiation and consultation with staff• Responsible for delivering IT strategies and implementation that effectively align with business strategies and needs including prioritization, rationalization and communication. Provide overall management, technical and financial direction for site level IT projects -
ManagerVpbank Aug 2011 - Apr 2019Hà NộiPeople managementLeadership of the direct employees: recruitment, assignment, working time, quality, target agreements, development/promotion, ensuring medium-term skills needsFoster agile way of working between business & tech function.Design an agile tech organization and project delivery according to best practicesCoaching Team WorkFinancial Planning (Opex, Capex)Devops Voip System (open source)Devops contact center system (Open source)Implement contact center system with t24-adhoc core Develop Autodial systemDevelop autodial for collection systemDevops Log systemOperation:Check rates with suppliersSystem Architecture and System OptimizerOperation of the contact center systemLog systemDevelop Network-tool, operations App- VPN- Syslog- ATM LogMonitoring devops- Nagios - Proxy Project manager:Cisco video conference Contact center multi chanel Linux, Perl, Mysql, C, Bash shell, .... -
Technical Operations ManagerCông Ty Cổ Phần Viễn Thông 3G Dec 2008 - Aug 2011- VoIP, Contact Center and telecommunication. I also have experience in Asterisk, Freeswitch, Kamailio, calling card installation, call center setup, Advanced IVR, web development,Vmware Esx, web-meetme , Telesales, autodial, Voiceblaster, monitoring system setup....- Database analysis - System (Centos, Redhat) - Perl, Bash Shell, - Avaya Contact Center -
Operations Manager In Viet NamErp Corp Dec 2006 - Aug 2008Manage work assignments for employeesOperational cost managementReport to CEO Develop sales process (CRM, ERP)Sales planning (CRM, ERP)Training and building sales team (CRM, ERP System) -
Technical Team LeadAbc Communication Viet Nam Apr 2001 - Dec 2006VietnamJob allocation managementBuilding sms server system, web server (Linux, Windows)Building log server (linux) Build proxy server, monitor systemWeb reverse proxyCall Center system : 1900, 1800SMS gateway system: 8xxxSMS rates controlPlanning to build a new sms product
Frequently Asked Questions about Toan Do Dinh
What company does Toan Do Dinh work for?
Toan Do Dinh works for Venesa Việt Nam
What is Toan Do Dinh's role at the current company?
Toan Do Dinh's current role is Director of IT.
Who are Toan Do Dinh's colleagues?
Toan Do Dinh's colleagues are Kim Ngân Nguyễn Thị, Dung Lê, Trần Tuấn Nam, Nguyen Hang, Hang Ha, Trần Nữ Mỹ Hạnh (Tlmkt - Tl.gđ), Duong Dinh Tam.
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