Toan Do Dinh Email & Phone Number

Hanoi, Vn

Hanoi

• Financial Planning (Opex, Capex)• Strategy Planning and Execution• Directly manage 30 staff members and supervise two other staff members of security team• Business analysis & strategy consultation• Coaching staffs have good a target• Build KPI • Manage infrastructure & security department, system architecture and system optimizer• Internal client interaction & relationships• Process mapping & improvement• Root cause investigations, identifications & analysis• Build IoT system monitor hardware faraway for a maintain and the support• Market research & analysis support for build applications• New product development and launches• Networking, partnering and alliance building• Plan and develop an infrastructure roadmap to ensure a high level of infrastructure using the latest technologies; contribute to the development of IT strategy and infrastructure plan for the company• Provide direction and standards for helpdesk, desktop and infrastructure support operations including creation of desktop and infrastructure device deployments and maintenance• Manage system resources to run and maintain, monitor and refresh current systems; to implement proactive and preventative measures to ensure reliable and efficient system availability• Ensure the company’s server, data center, storage, network, telephony and backup estate is maintained and developed to the required level. Activities will comprise both project-driven and BAU engineering• Implement change initiatives regarding information Technology strategies to achieve agreed outcomes including effective negotiation and consultation with staff• Responsible for delivering IT strategies and implementation that effectively align with business strategies and needs including prioritization, rationalization and communication. Provide overall management, technical and financial direction for site level IT projects

Hà Nội

People managementLeadership of the direct employees: recruitment, assignment, working time, quality, target agreements, development/promotion, ensuring medium-term skills needsFoster agile way of working between business & tech function.Design an agile tech organization and project delivery according to best practicesCoaching Team WorkFinancial Planning (Opex, Capex)Devops Voip System (open source)Devops contact center system (Open source)Implement contact center system with t24-adhoc core Develop Autodial systemDevelop autodial for collection systemDevops Log systemOperation:Check rates with suppliersSystem Architecture and System OptimizerOperation of the contact center systemLog systemDevelop Network-tool, operations App- VPN- Syslog- ATM LogMonitoring devops- Nagios - Proxy Project manager:Cisco video conference Contact center multi chanel Linux, Perl, Mysql, C, Bash shell, ....

- VoIP, Contact Center and telecommunication. I also have experience in Asterisk, Freeswitch, Kamailio, calling card installation, call center setup, Advanced IVR, web development,Vmware Esx, web-meetme , Telesales, autodial, Voiceblaster, monitoring system setup....- Database analysis - System (Centos, Redhat) - Perl, Bash Shell, - Avaya Contact Center

Manage work assignments for employeesOperational cost managementReport to CEO Develop sales process (CRM, ERP)Sales planning (CRM, ERP)Training and building sales team (CRM, ERP System)

Vietnam

Job allocation managementBuilding sms server system, web server (Linux, Windows)Building log server (linux) Build proxy server, monitor systemWeb reverse proxyCall Center system : 1900, 1800SMS gateway system: 8xxxSMS rates controlPlanning to build a new sms product