Silvia Dini Email & Phone Number

Cologno Monzese, Lombardia, Italia

Cernusco Sul Naviglio, Lombardia, Italia

Pero, Lombardia, Italia

System Integrator and Web Designer, it's an innovative Start-Up and works with small and medium Companies. My role consisted in -> Conduct exploratory business development calls in Italy to identify target customers, -> Analysis of the customer's needs -> Consultancy and elaboration of the project and commercial negotiations. -> Monitorize the operational resources to meet the deadline. -> Interfacing between clients and operator to make the necessary changes and solutions. -> Work in a team, lead the projects

Lainate

Distributor of semiconductors and passive components in the sectors of electronic board assembly, automotive, automation, military and naval. My role consisted in -> Development Prospect customer: market analysis, research, first contact, customer visit. -> Loyal customer management: Respect of turnover target, problem solutions. -> Business negotiation: Consultancy, managing deals with backoffice Zucchetti Management, problem solving, claim solutions. -> Report: Forecast, monthly turnover. Marketing: Brand awareness, Social Media, Website.-> Public relation: trade fairs. (Honk Kong - Shanghai - Dubai). Results: New naval sector development, increases turnover.

Assago, Lombardia, Italia

Real Estate operating in the B2B channel from Small-Medium to large companies in the Milan area and Outskirt. My role consisted in -> Development of prospect customers: Increase in real estate portfolio. -> Negotiation: coordination of the relationship between customer and building contractor. -> Training: agents, internal sales staff. Results: customers increase with important real estate assets.

Milano, Italia

Multinational company that produces high quality decorative panels in high pressure laminate (HPL) for interior desig. My role consisted in-> Development Prospect customers: Search for new customers (Architectural studios, General Contractor, Dealers)-> CRM Sales force-> Promotion: visit customers, sample presentation, backoffice SAP.-> Consulting: pre-sales technical consultancy for specifications, Claim solutions (ISO2001)-> Public relations: trade fairs and Expositions in Italy.Results: Development Tailor made projects in digital print and opening channel for rhe HoReCa and Retail channels (McDonald’s, Autogrill, Roadhouse and Accessorize)

Milano, Italia

Manufacturer of machinery and products for tilling and plowing". My role consisted in-> Trade negotiations: Rental management for the branch of machines, contract processing, deliveries, invoicing and debt collection for SAP management software-> Analysis: Control of the affiliated rental centers, turnover statistics, turnover of internal sellers and agentsResults: Increase in the turnover of external rental centers.

Milano, Italia

Distributor of food products for the G.D.O. and HO.RE.CA and production of dairy products.My role consisted in:-> Coordination: Team leader for 5 resources coordination (3 back-offices and 2 agents)-> Trade negotiations: Processing of offers, orders, management of loyal and directional customers, management of claims or returns.-> Marketing: Design packaging for the products and website. Results: Brand Awareness.

Milano, Italia

Distributor of IT products and systems for technological infrastructures for small and medium Companies.My role consisted in-> Technical: hardware and software, user assistance and training.-> Commercial negotiations: Elaboration of Offers to project the IT and Networking for Companies.-> Coordination: technical departmentResults: Realization of complete corporate technological infrastructures.

Marketing And Advertising, 57/60

General English - Business English, Lev. B2