• Supervised a team of executives and engineer of a customer care.• Controlled the administration of office.• Looked after the welfare of my staff and officials.• Train or instruct employees in job duties or company policies or arrange for training to be provided.

# Job Responsibilities : Act as the customer's main point of contact to ensure that their queries, problems or issues are deal with appropriately. Ensure customer information is maintained accurately in the customer database Coordinated the services of clients at the center premises. Respond promptly to customer inquiries. Handle and resolve customer complaints.

# Job Responsibilities: Handle incoming calls to the prospective customers pertaining to the Client's business. Provide excellent customer service and gives precise information to the customer, ensuring Customer satisfaction. Ensure quality customer service through hotline. Follow up the customer complain. Identify the customer's need.