Dinithi Shenara Email & Phone Number

Melbourne, Victoria, Australia

• Organized and detail-oriented Event Coordinator with excellent interpersonal skills and a customer-centric mindset.• Supervised and supported a team of ambassadors, ensuring adherence to standards and maximum guest satisfaction.• Read and interpreted event orders to effectively deliver on client requests and liaised with Conference and Events Planning team and kitchen ambassadors to maintain quality standards.• Effective conflict resolution skills with a keen sense of observation… Show more • Organized and detail-oriented Event Coordinator with excellent interpersonal skills and a customer-centric mindset.• Supervised and supported a team of ambassadors, ensuring adherence to standards and maximum guest satisfaction.• Read and interpreted event orders to effectively deliver on client requests and liaised with Conference and Events Planning team and kitchen ambassadors to maintain quality standards.• Effective conflict resolution skills with a keen sense of observation and versatility in responding to guest requests and situations.• Flexible availability to work weekends, and public holidays with a strong focus on guest satisfaction and attention to detail. Show less

Melbourne, Victoria, Australia

• Consistently drove sales by maintaining up-to-date knowledge of store products and promotions, processing payments, and developing key relationships with consumers and businesses.• Trained and supported new sales representatives, while generating weekly and monthly sales reports for management.• Improved customer service feedback scores through outstanding service, effective communication, and interpersonal skills.• Supported pricing schedules for quotes, promotions, and specials.

Certificate In Event Management, Hospitality Administration/Management

Bachelor'S Degree, Hospitality Administration/Management