Dinithi Shenara Email & Phone Number

Melbourne, Victoria, Australia

• Organized and detail-oriented Event Coordinator with excellent interpersonal skills and a customer-centric mindset.
• Supervised and supported a team of ambassadors, ensuring adherence to standards and maximum guest satisfaction.
• Read and interpreted event orders to effectively deliver on client requests and liaised with Conference and Events Planning team and kitchen ambassadors to maintain quality standards.
• Effective conflict resolution skills with a keen sense of observation… Show more
• Effective conflict resolution skills with a keen sense of observation and versatility in responding to guest requests and situations.
• Flexible availability to work weekends, and public holidays with a strong focus on guest satisfaction and attention to detail. Show less

Melbourne, Victoria, Australia

• Consistently drove sales by maintaining up-to-date knowledge of store products and promotions, processing payments, and developing key relationships with consumers and businesses.
• Trained and supported new sales representatives, while generating weekly and monthly sales reports for management.
• Improved customer service feedback scores through outstanding service, effective communication, and interpersonal skills.
• Supported pricing schedules for quotes, promotions, and specials.

Certificate In Event Management, Hospitality Administration/Management

Bachelor'S Degree, Hospitality Administration/Management