Guide operational improvements, maximize the value of the asset base while maintaining a tight control on operational costs. Oversee administrative, logistic, and information technology support for the business. Create and maintain key performance indicators, policies and procedures.- Managed multimillion dollars inventories and ensured full compliance with company’s quality control standards.-Achieved a score above 90 percent across three key performance indicators – on time delivery of freight (DOT), Delivery in Full (DIF), and order-to-cash (OTC).- Secured freight transportation agreement with three big companies, including Amazon.Improved and innovated operational standards and ensured that all policy and procedures are followed at all levels.- Managing the daily operations, logistics, transportation, compliance training and safety of seven contractors.- Counsels personnel on job performance; trains personnel to perform mission critical and administrative tasks relevant to the company's objective.

• Orchestrated digital transformation initiatives, automating workflows and cutting applicationdeployment times from months to hours.• Spearheaded IT strategy and governance frameworks for four RFP teams, enhancing digital capabilitiesand aligning with business objectives.• Optimized processes, driving a 35% increase in productivity and significant cost savings.• Led a cross-functional offshore team, fostering global collaboration and ensuring timely project delivery.• Resolved a $7M client balance discrepancy with compliance-driven solutions, securing data integrityand regulatory adherence.

• Implemented advanced cybersecurity measures, reducing risk exposure by 40% through proactivethreat detection.• Developed and enforced security policies, decreasing security incidents by 50% for a State Healthcaremarketplace with eight million users.• Maintained operational continuity plans, achieving 90% uptime during security disruptions.• Strengthened data protection by implementing Identity & Access Management (IAM) systems andconducting thorough audits, reducing unauthorized access by 35% and improving data safeguarding by45%.• Authored and enforced over 120 security policies, earning four performance awards for excellence indata security and compliance.

• Installed, supported Windows 2003 Network infrastructure with TCP/IP. Remote desktop protocol, Telnet, FTP for remote file copying. Terminal Service for remote administration. Configured VPN with L2TP s. Configured AD, DHCP, and DNS for various departments. Installed, maintained and configured MS-SQL 2005. Configured Windows 2003 DFS, DHCP, WINS, DNS. Configured NAT, access list filtering, port address translation for internet access.• Evaluated, proposed and implemented applications such as SharePoint & Hyper-V for the university community. • Recommended the procurement of information systems and software within budget constraints. Performed analysis on systems hardware and software. • Supported, maintained and troubleshooted server, networks and peripherals, virtualization and Active Directory infrastructures.• Managed, scheduled, and communicated backup and restore solutions and patching and upgrade times • Created several virtual machines on Hyper-V and by using VMware• Top ranked and award winner at the University’s annual IT security research, specifically, on hybridizing Steganography with Cryptography• Worked with the president’s advisory committee that studies the university’s improvement program by analyzing data from several sources.