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Dinky Lala Email & Phone Number

Client Relationship Manager | Financial Services Professional | Driving Client Success and Team Excellence |Experienced Leader in Banking and Client Management
Location: Canada 8 work roles 8 schools
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Role
Client Relationship Manager | Financial Services Professional | Driving Client Success and Team Excellence |Experienced Leader in Banking and Client Management
Location
Canada

Who is Dinky Lala? Overview

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Dinky Lala is listed as Client Relationship Manager | Financial Services Professional | Driving Client Success and Team Excellence |Experienced Leader in Banking and Client Management based in Canada. AeroLeads shows a matched LinkedIn profile for Dinky Lala.

Dinky Lala previously worked as Customer Relationship Manager at Ocs Ontario Cannabis Store and Assistant Branch Manager at Rbc. Dinky Lala holds Investment Funds In Canada, Banking And Financial Support Services from Canadian Securities Institute.

Profile bio

About Dinky Lala

Dedicated client relationship manager and financial services professional with over eight years of experience in leadership, strategic planning, and building strong client relationships. Proven track record of driving growth and delivering exceptional results in the banking sector & public sector .Below is how I can contribute to your team:- Client Relationship Management: Extensive experience managing and nurturing client relationships with a focus on client retention and growth.- Leadership and Team Management: Effective communicator and team leader, skilled in empowering and motivating teams to achieve goals and deliver exceptional service.- Analytical Skills: Strong ability to make data-driven decisions and solve complex problems.- Sales and Strategic Planning: Proven track record of implementing strategies to enhance client satisfaction and business growth.- Technical Proficiency: Proficient in Microsoft 365 Suite (Excel, Power BI, PowerPoint, SharePoint, Teams, OneDrive ) and experienced with CRM systems such as Microsoft Dynamics 365.- Oral and Written Communication Skills: Presentation and communication skills to articulate, present, influence, negotiate, and advise on communication strategies- Change Management and Prioritization Skills: The ability to frequently work with conflicting demands

8 roles

Dinky Lala work experience

A career timeline built from the work history available for this profile.

Assistant Branch Manager

Rbc
Sep 2019 - Nov 2022

Financial Advisor

As a trusted advisor with CIBC Imperial Service , I build relationships with clients to offer advice in Investments and Lending to help my clients achieve their financial goals

Feb 2019 - Sep 2019

Financial Advisor

Td

Mississauga, Ontario, Canada

May 2016 - Jan 2019

Fsr Ii

Apr 2015 - Apr 2016

Customer Service Representative

State Bank Of India, Canada

Mississauaga

Greet clients and assist them in financial transactions. Develop and Maintain Client relationships by understanding their needs andRecommending services to meet their needsMaintain and balance cash drawer on daily basis. Cross Sell Bank products and Services Perform data entry services regarding clients’ accounts and transactionsHandle deposits, withdrawals, money orders, cashier and travelers’ check and creditCard advances Prepared money orders, drafts as well as international wire transfers and remittances Open accounts and manage foreign currency accounts under the OSFI and FINTRAC Guidelines. Identify referral opportunities and cross sell bank services effectively

Aug 2012 - Mar 2013

Credit Administration Service Officer

Mississauga

Responsible for adjudication of small business loans for the TD Canada Trust branch network.Evaluated Credit Applications in accordance with policy and procedures and provided a high level of customer service to TD Canada Trust business partners.Exceeded expectations of peers by providing excellent analytical skills, strong aptitude for problem solving and great organisational skills. Possessed a thorough knowledge of Small Business Credit Principles, products and policies.

May 2011 - Sep 2011

Customer Service Representative

State Bank

Mississauga

Developed and maintained strong and effective customer relations by exceeding customer expectations, meeting quality standards for services and ensuring customer needs are always satisfied.Actively communicating with people outside the organization and representing the organization to customers, the public and other external sources. Frequently conducting campaigns to attract new customers and promote products like GICS, RRSPS AND TFSA accounts.Bank teller: Cash management, dealing with term deposits (GIC'S), Managing and handling remittance, Opening and verifying customer accounts, Managing customer queries and concerns effectivelyTrained new hires to meet company standards, ensuring to bring into play other team members and also providing a helping hand to other team membersCommended for managing cash accurately

Feb 2007 - Aug 2010
8 education records

Dinky Lala education

Investment Funds In Canada, Banking And Financial Support Services

Canadian Securities Institute

Bachelor Of Arts (B.A.), Psychology

Univerity Of Mumbai, India

Major in Psychology- Bachelor's Degree

Mutual Fund Licensed

Canadian Securities Institute

Financial Planning I

Canadian Securities Institute

Pfsa, Financial Planning And Services

Canadian Securities Institute

Bco

Canadian Securities Institute

Certified Scrum Master

Scrum Alliance
FAQ

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What is Dinky Lala's role at their current company?

Dinky Lala is listed as Client Relationship Manager | Financial Services Professional | Driving Client Success and Team Excellence |Experienced Leader in Banking and Client Management.

Where is Dinky Lala based?

Dinky Lala is based in Canada.

What companies has Dinky Lala worked for?

Dinky Lala has worked for Ocs Ontario Cannabis Store, Rbc, Cibc, Td, and State Bank Of India, Canada.

How can I contact Dinky Lala?

You can use AeroLeads to view verified contact signals for Dinky Lala, including work email, phone, and LinkedIn data when available.

What schools did Dinky Lala attend?

Dinky Lala holds Investment Funds In Canada, Banking And Financial Support Services from Canadian Securities Institute.

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