-Design secure, high-performing, cost-effective, highly available, and scalable systems by using AWS services according to best practices defined in AWS well-architected framework, Cloud Adoption framework.-Learnt various AWS services including but not limited to EC2, EBS, EFS, IAM, VPC (Sub netting, Routing table configuration), Route 53, S3, Trusted Advisor, Systems Manager, Lambda, Config, Cloud front, AWS Organizations, Billing, Athena, Elastic load balancing, Auto scaling, SNS-Gained knowledge on different areas like deployment automation using Cloud formation, Monitoring & logging using cloudwatch, cloud trail, DevOps process like CI/CD, Configuration Management tools like GIT-Gained exposure to data mining and explored different AWS database services like RDS, Dynamo DB. Learnt python basics and applied it with server less services like lambda-Explored different ways to interact with AWS services like AWS CLI, Management console

I worked as a key account Manger in IHS Towers. This was a B2B role where my team and I implemented 360-degree sales processes strengthening customer relationships whilst building new ones. Some of my tasks included: -Meeting the established sales and service performance targets which includes service level agreements (SLAs) and revenue.-Influencing key stakeholders and decision-makers by strengthening established relationships and cultivating new customer relationships.-Maintain a clear understanding of customers’ business models, decision-makers, network plans, and key internal processes, e.g. budget and approval.-Maintain up-to-date knowledge of contract conditions and terms for assigned customers. Ensure adherence to company policy regarding the generation and execution of all contract and legal documents related to sales processes.- Assisted Senior Key Account Managers in developing successful customer bids and new deals while securing internal approval and sign-off, resulting in increased revenue and growth for the company- Managed MNO customer accounts, serving as the primary point of contact for customer teams and ensuring customer satisfaction through timely and effective issue resolution- Played a critical role in the Customer Team, contributing to customer satisfaction, retention, and engagement, resulting in increased revenue and EBITDA achievement- Drove revenue, growth, and EBITDA achievement by delivering existing and new services, targeting customer engagement, and exceeding customer expectations - Communicated customer requirements and business drivers to direct and indirect customer teams, resulting in a better understanding of customer needs and improved customer experiences - Supported regular status and strategy meetings with customers, identifying their needs and linking them to product and service strategies, resulting in increased customer satisfaction and retention.

My Job as an account manager entailed managing MNO(Mobile network operators) portfolio in areas of client/contract management, data management, infrastructure sharing, managed services, strategic planning and implementation of new projects, and customer relationship management. Within the organization, I had to align internal stakeholders with the customers' requirements and expectations. the Endgoal is to make sure that the customer's requests are turned into tangible profit fo the organization.

As an RF Engineer, my repsonsibilities included the following-Working with the network operators RF team to esnure proper site planning.-RF Network simulation for operators to determine capacity/coverage concerns-Analysis/identification of Potential Tenants on all IHS Sites-Potential analysis for our major portfolios and identifying Built to Suit site for MNOs-Identification of collo sites in close proximity with IHS sites for LTE and GSM operators-Mapping IHS Database with customer future plan (Customer RF Planning)-Management and update of IHS Portfolio -Network consolidation in other to reduce company’s opex and to meet operator network requirement.Executed Project:Executed projects that successfully cleaned up existing site portfolio (16000 sites) to 98% completion at no extra cost to IHS and reduced portfolio related complaints by 80%.

-Ticket logging and hourly report compilation (NOC).-Assisted technical audit experts to solve different site related issues.-On-the-job trainings NOC and Operations Unit.-Robust In class trainings and on-the-job training in all IHS Nigeria department functions with emphasis on field specialist engineer functions, site acquisition, sales and radio frequency planning.

-Collation, analysis and presentation of weekly and monthly progress reports. -Created a digital file system to decrease workload and increase productivity by 40% of Engineering managers.-Performed database upgrade and resolved hardware and software problems on computer systems.-Installation of operating systems and external hardware devices to computer systems.-Participation in field work and inspection exercises (Depots and Jetty).

-Increased administrative support, including managing incoming calls, coordinating files and sorting mail.-Maintained functional office equipment with excellent troubleshooting and maintenance abilities.-Interacted with customers professionally by phone, email or in-person to provide information and direction to desired staff members.-Monitored routers to ensure approximately 100%.