Information Technology Administrator
CurrentRoles and Responsibilities:•Assisting users with hardware, software, cables, networking and operational support requirements in keeping with industry standard practices. •Setting up new employees with hardware, software e-mail and policies with web filtering sites (group policies). Install, configure, and maintain IPBTS units and Cisco routers for T-Mobile cell sites. Performing troubleshooting and resolve technical issues. •Setting-up and maintain hardware and software for multiple computer systems, as well as laptops, printers, cameras, and other peripheral devices.•Worked closely with Marketing Manager and key contributor to corporate website development, set-up, and maintenance of all HTML.•Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.•Provided premium customer service with a full range of technical troubleshooting services for their networks and workstations as well as remote troubleshooting and assistance.•Designed and managed network hardware; set up group policies and network security. •Developed, maintained, and provided security on routers and firewall