Dino Bukvić, Pspo™ Email and Phone Number

As a Program Manager, I am actively leading program strategy and execution, ensuring alignment with overall company goals. My focus includes prioritizing projects, establishing program timelines, and optimizing resource allocation to drive coordinated progress across workstreams. By managing interdependencies and providing data-driven insights, I help inform strategic decision-making, aligning both leadership and team efforts.Key Responsibilities:Program & Project Leadership: Driving program-level strategy, managing resource distribution, and facilitating cross-functional coordination to support program and company vision. Setting clear project milestones, tracking team metrics, and ensuring alignment with program objectives.Product & Delivery Management: Collaborating with Product Owners to define and prioritize product roadmaps and writing user stories that translate business needs into actionable tasks for the development team. Ensuring development aligns with short-term goals and long-term vision while balancing feature priorities and timelines.Agile Leadership & Team Coordination: Coaching teams on Agile practices, leading ceremonies, and fostering a culture of accountability and continuous improvement. Guiding teams to self-organize and adopt agile methodologies that streamline processes and enhance efficiency.Stakeholder Communication & Risk Management: Serving as the primary liaison for program updates, project risks, and delivery timelines. Facilitating demos and review meetings to maintain stakeholder alignment and manage expectations.Quality Assurance: Overseeing QA processes to ensure functional requirements meet business expectations. Partnering with stakeholders to validate that deliverables adhere to quality standards and refining processes for consistent program quality.Process Improvement: Continuously enhancing delivery processes by using performance metrics and team feedback to improve productivity and alignment with program goals.

Team Leadership: Managed and motivated project teams, fostering a collaborative environment for effective contribution.Scope Management: Defined and managed project scope, gathering and documenting requirements to ensure visibility and transparency.Planning & Coordination: Identified critical activities, dependencies, and timelines, optimizing resource utilization for efficient delivery.Resource Allocation: Determined necessary software, frameworks, and tools to meet project requirements, ensuring the team had what they needed to succeed.Stakeholder Engagement: Collaborated with stakeholders to prioritize project activities, providing regular updates and maintaining strong communication.Risk Management: Proactively identified and managed project risks, applying tailored methodologies and metrics to enhance delivery quality.Servant Leadership: Fostered a culture of ownership and accountability, facilitating organized and planned delivery of project milestones.Budget Oversight: Oversaw project budgets and provided detailed reports to stakeholders, ensuring financial objectives were met.Release Management: Organized the release management process for smooth transitions and successful deployment of project increments.Coaching & Mentoring: Guided teams and Product Owners on best practices for effective software delivery, promoting continuous improvement.Governance & Reporting: Managed monthly project governance and reporting, empowering teams to create high-value increments that meet the Definition of Done.Ceremony Facilitation: Led key team ceremonies, supporting backlog prioritization and helping stabilize velocity commitments against delivery.Conflict Resolution: Reduced disruptions by resolving conflicts and obstacles, promoting a positive team dynamic through open communication.Agile Monitoring: Monitored Sprint progress using Agile metrics, ensuring continuous alignment with project goals.

Governance & Standards: Developed and implemented a comprehensive framework to standardize project management processes, ensuring consistency and stability across all projects.Project Management Guidance: Provided direction to project managers, facilitating the adoption of best practices and methodologies to elevate project outcomes.Performance Tracking: Accountable for aggregating and monitoring key performance metrics, including project budgets, and led monthly portfolio review meetings with the Division Head of Project Management and Engineering Manager.Strategic Alignment: Collaborated with the Engineering Manager to ensure alignment of all projects with organizational strategy and objectives.Escalation & Support: Served as the primary escalation point for project delivery issues, offering support and guidance to project managers on individual initiatives.Adaptive Leadership: Recognized the need for flexibility in strategies and plans to optimize project delivery in response to changing demands.Stakeholder Collaboration: Worked closely with stakeholders to allocate project managers according to portfolio needs, ensuring effective resource utilization.Succession Planning: Partnered with HR to implement career development pathways for portfolio project managers.Coaching & Mentoring: Mentored and coached project managers and leaders on best practices, fostering a culture of continuous improvement.People Management: Conducted regular meetings focused on enhancing team performance and project outcomes.Sales Support: Acted as a project manager during pre-sales and sales phases, documenting agreed deliverables and aligning with client expectations.CSAT Management: Analyzed and reported on customer satisfaction metrics, proposing improvements to enhance project management practices.

Project Intake & Alignment: Participated in project intake phases to ensure timely alignment with business proposals, estimates, architecture blueprints, and costing.Discovery & Handover: Engaged in the project discovery phase by creating initial product backlogs and ensuring quality handover to project managers.Operational Efficiency: Monitored key metrics such as Project Success Rate, Customer Satisfaction, and Team Health to enhance internal operations and drive project effectiveness.Process Standardization: Implemented process standardization and best project management practices to ensure the success of accountable projects.Escalation Point: Acted as the primary escalation point for project delivery issues, ensuring timely resolution and communication with stakeholders.Collaboration: Coordinated with other Delivery Managers and the Capacity Office to assess project manager availability and optimize resource allocation.Collective Accountability: Fostered an environment of shared responsibility with leadership, utilizing stakeholder feedback for continuous improvement.Performance Tracking: Aggregated and tracked performance metrics, including project budgets, utilization, billability, and capacity management.Knowledge Management: Maintained accurate project archives and developed a repository of project management knowledge, sharing best practices.Talent Attraction: Played a key role in attracting and matching talent to projects, ensuring the right skills were aligned with project needs.Direct Management: Managed a team of project managers, supporting onboarding and off-boarding while fostering a positive work environment.Compensation Management: Implemented compensation structures and salary adjustments for direct reports to ensure competitive remuneration.Risk Advisory: Advised stakeholders on identified risks, potential opportunities, and strengths that could enhance project success.

Governance Advocacy: Led the definition, implementation, optimization, and upgrading of project management processes and tools at Mistral, ensuring their effective use across all projects.Communication & Collaboration: Established and maintained communication channels for Mistral project managers, fostering an environment for knowledge sharing, issue resolution, and the dissemination of best practices and success stories.Knowledge Management: Created a centralized project management repository to collect best practices and lessons learned, enabling all project managers to access valuable resources and insights.Mentorship & Support: Engaged directly with individual project managers, providing tailored support and guidance to enhance their project initiatives and professional growth.Career Development: Developed comprehensive learning paths for project managers, supporting their career advancement and skill development within the organization.Effective Leadership: Provided strategic leadership within the Project Management group, fostering a culture of continuous improvement and innovation.Adaptive Strategies: Recognized the need to adapt strategies and plans to optimize project delivery and maximize benefits for the organization.Performance Monitoring: Oversaw the outputs and outcomes of company projects, ensuring they aligned with organizational goals and adapted as needed.Resource Coordination: Collaborated with Capacity Operations to support the selection process for potential project managers, aligning project needs with available resources.

Project Leadership: Managed project scope and resources, gathering and documenting requirements to ensure clarity among stakeholders.Visibility & Transparency: Ensured high visibility of project requirements, facilitating open communication throughout the project lifecycle.Planning & Coordination: Identified project activities, dependencies, and timelines while allocating tasks to the team using established project management methodologies.Stakeholder Engagement: Collaborated with stakeholders to prioritize project activities, providing regular updates on progress and milestones.Risk Management: Proactively identified and managed risks, utilizing various project management methodologies to enhance outcomes.Negotiation & Influence: Balanced expectations between team members, management, and clients regarding requirements and workflows.Servant Leadership: Empowered the team by fostering a culture of ownership and accountability, ensuring consistent delivery of high-quality solutions.Budget Oversight: Oversaw project budgets, providing reports to stakeholders to ensure financial transparency.Release Management: Streamlined the release management process for effective deployment of software solutions.Coaching & Collaboration: Coached teams and the Product Owner on best practices for successful delivery, enhancing productivity.Governance & Reporting: Managed project governance and conducted monthly reporting to align with organizational standards.Continuous Improvement: Facilitated team ceremonies to promote communication and resolve conflicts.Agile Monitoring: Monitored Sprint progress using Agile metrics, helping the team stabilize velocity commitment against delivery.

Team Facilitation: Led and facilitated essential team ceremonies, including Sprint Planning, Daily Scrums, Sprint Retrospectives, and Sprint Refinement, fostering a collaborative and productive environment.Backlog Prioritization: Assisted the Product Owner in prioritizing the product backlog, ensuring alignment with business goals and stakeholder expectations.Velocity Management: Guided the team in estimating and stabilizing velocity while balancing commitment versus delivery to optimize performance.Conflict Resolution: Actively worked to reduce disruptions by resolving conflicts and obstacles, promoting a culture of open communication and teamwork.Team Dynamics: Facilitated initiatives to enhance team dynamics, encouraging continuous communication and collaboration among team members.Agile Metrics Monitoring: Monitored Sprint progress using Agile metrics, providing insightful project reporting to track performance and outcomes.Ticket Management Ownership: Managed the ticketing system for projects, ensuring effective tracking and resolution of tasks.Transparency & Communication: Ensured high visibility and a common understanding of project requirements, enhancing transparency across the team and stakeholders.Stakeholder Coaching: Coached external stakeholders on Scrum principles, fostering a deeper understanding of Agile practices.Health Status Reporting: Reported on project health status to both internal and external stakeholders, keeping all parties informed and engaged.Process Improvement: Observed and supported the team in identifying and eliminating redundant processes, adopting a lean approach to maximize value delivery to clients.

Strategic Translation: Effectively translated business strategy into a comprehensive product strategy, ensuring alignment with organizational objectives.Roadmap Ownership: Led the development and management of the product roadmap, prioritizing features and initiatives to drive maximum value.Execution Excellence: Executed product strategies with precision, coordinating efforts across the organization to ensure timely product releases.Launch Planning: Spearheaded planning and execution of successful product launches, collaborating with cross-functional teams to achieve impactful market entry.Stakeholder Insights: Provided valuable insights to stakeholders regarding product performance and strategic direction, fostering informed decision-making.Analytical Expertise: Conducted thorough business analysis, market research, and competitor assessments to identify opportunities and inform product development.Requirements Development: Authored both high-level and detailed product requirements, ensuring clarity and alignment with business needs.Client Collaboration: Supported client stakeholders, including Product Owners and Product Marketers, to align product vision and messaging with market demands.Customer-Centric Analysis: Analyzed customer feedback, usage analytics, and support data to drive continuous improvement and enhance user satisfaction.Cross-Functional Collaboration: Worked closely with UI/UX teams and Software Architects to ensure that product design and functionality met customer expectations and technical feasibility.

Community Building: Establishing and leading a dynamic group of IoT enthusiasts within the organization, fostering an environment of collaboration, creativity, and innovation.Exploration and Innovation: Encouraging team members to investigate emerging IoT trends, technologies, and applications, with a focus on prototyping and developing cutting-edge solutions that address real-world challenges.Prototype Development: Driving initiatives to design, build, and test prototype solutions, translating innovative ideas into tangible products that demonstrate the potential of IoT.Knowledge Sharing: Facilitating knowledge exchange and skill development through workshops, seminars, and hands-on sessions, empowering team members to enhance their expertise in IoT technologies.Collaboration: Collaborating with cross-functional teams, stakeholders, and external partners to identify opportunities for IoT integration and to leverage collective insights for project success.Strategic Vision: Aligning IoT exploration efforts with the organization’s strategic goals, ensuring that our innovations support broader business objectives and market demands.Thought Leadership: Representing the organization in industry discussions, conferences, and events, sharing our vision for IoT and promoting our innovative solutions to potential clients and partners.

Bug Identification and Tracking: Proactively identifying, documenting, and tracking bugs to ensure timely resolution and enhance overall product quality.Test Planning: Developing and maintaining comprehensive Test Plans and Test Strategies to guide testing efforts and align with project objectives.Test Environment Management: Overseeing the maintenance of a robust test environment to support effective testing processes.Manual and Automated Testing: Conducting thorough manual testing alongside implementing automation testing to improve efficiency and accuracy in quality assurance.Acceptance and Integration Testing: Executing acceptance testing to validate product readiness and integration testing to ensure seamless interactions between components.Regression Testing: Performing regression testing to confirm that recent changes do not adversely affect existing functionalities.Reporting: Generating detailed test progress and product quality reports to provide stakeholders with clear insights into testing outcomes and product readiness.Business Analysis: Collaborating with cross-functional teams to gather requirements and provide business analysis support, ensuring alignment between technical and business objectives.

I had to understand the business data and perform data analysis across legacy systems of different company departments. I had to make meaningful data connections, clean data, and make sure that is ready for migration to the new SAP information system.My duties included daily interactions with users from Finance, Supply Chain, Maintenance, Warehouse, Vendor Management, Commercial and other departments.I gained an understanding of the operation of a large enterprise business.I managed to generate scrutinized reports in SAP Business Warehousefor different departments.Technologies used: SQL Server, SAP ERP, SAP CRM, SAP SCM, SAP MM,SAP PM, SAP QM, SAP MDM, SAP VM, SAP BW.