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Assist in the creation, preparation, and implementation of systems quality assurance reviews and the development and execution of test plans and test scripts Perform test data conditioning, regression testing, and testing validation Interact with users to share information and clarify instructions Perform simple to moderately complex test data conditioning, regression testing, and testing validation Document all phases of the Systems QA process and may provide guidance to less experienced analysts Development and execution of test cases for technical and application testing (i.e. Smoke, Automation, Environmental, Performance, Load/Stress) to ensure all components meet requirements before changes are placed in productionAnalyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met Work closely with Development, QA and UAT teams to understand business and functional requirements to develop test plans, scripts and test casesReview software documentation for accuracy and completeness as it pertains to test objectives for the product.Ensure bug reports are written clearly and accurately, detailing anomalies found and the steps required to reproduce those anomalies.Verify fixes are implemented correctly throughout the product cycle in both consumer and development environment.Work with more experienced analysts to assist in test strategy development as well as create basic test cases and test scripts Log, track, and verify resolution of software and specification defects Document all phases of the Systems QA process and may provide guidance to less experienced analysts Work on building tool, framework to support Automation testingBuild and Execute automation scripts and cases to minimize QA test cycle and improve

Responsible for development of training materials and guidelines.Implemented continuous process improvement by identifying and promoting best practices and lessons learned to improve project efficiency and eliminate / reduce re-work.Provided direction for achieving organization, unit or project goals to assure that time and quality standards are metAdministered all aspects of daily operations at multiple facilities.Developed a reporting system to keep senior management abreast of achievements of goals.Responsible for program development, implementation and evaluation. Implemented new sales and promotion strategies which resulted in a 35% increase in revenues

Proofreads typed documents against source documents Assembled final product for review, authentication, or other disposition Prepared suspense control documents and maintained suspense files Sets-up and maintained logs, rosters, status boards, charts, graphs, and viewgraphs

Trained staff on proper usage of accounting, collections and database systems.Guide customer service training on effectively handling customer concerns and inquiresResponsible for training development, implementation and enhancements.Designed instructional material for administrative customer service staffDeveloped system testing procedures assuring proper quality controls.Trained end users to query, update and intersect records using Access databasesDeveloped database systems where certain areas could be accessed and queried by remote users. Performed DP training on all account management functions using databases including but not limited to initial entry, account updating, payments history and collections. Provides recommendations for improving processes and procedures

Trouble shooting and debugging errors using Visual Basic.Reviewed correspondences, drafted reports and correspondence Directed the effort to obtain outstanding documentation from clients and tradersResponsible for producing daily status reports

Maintained records on accounts payable and accounts receivable accountsResponsible for entering journal entries and transactions to G/LReconciled and maintenance of accounts payable and accounts receivable accountsContacted clients to ensure that the Company's A/R collection goals are metIdentified all account balances over 30 days and initiate collection action Responded to client A/R inquiries and resolve disputed account balances

Sourced, obtained, and analyzed market data for use by sales, product management, and marketing department---includes competitive, industry, and geographic-based data. Coordinated data collection and data-mining activities including the analysis of statistical data and trends and facilitate process improvement activities. Tracked and analyzed leading indicator metrics to predict sales forecasting, customer segmentation, market share, product lifecycle, and customer satisfaction. Performed statistical analysis on collected data; run regression analysis, make recommendations based on interpreted results.