Dino Dal Bon Email & Phone Number

Complete monthly cash reconciliation for over 65 North American retail stores.Conduct timely, continuous review, research and corrections to global daily sales audit exceptions for over 140 global locations to allow timely processing of financial information in the general ledger. By use of continuous accounting principles, responsible for early identification and resolution to potential issues that could would impact month-end accounting processes.Provide to management, identification for possible areas for improvement at the retail operations level to improve cash control and issues affecting accounting department. Provide retail district management teams, potential issues affecting customer and employee fraud. Responsible for the design and implementation of sales audit rules through the Oracle Retail SystemRespond and mitigate loss of North American retails store locations by providing prompt response and challenges to credit card chargebacks. In first 7 months of taking this task, helped reduce losses by customer chargebacks by over $100,000 compared to same period previous year. Identified, and reported retail store procedure weakness of credit card acceptance process, mitigating approximately $75,000 - $80,000 in further losses. Reduced further losses by identifying fraudulent purchase of brand gift cards in FY 2017 of approximate $53,000.

Goleta, Ca

 Performs various quality-control reviews and monitoring in the area of the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Asset Control (OFAC) and Consumer Identification Program (CIP), using industry standard and regulatory guidance sampling methods, to ensure the Bank's compliance efforts are maintained. Conducts monitoring and compliance testing to ensure adherence to applicable laws and regulations. Researches, analyses and makes decisions on BSA-related areas high-risk customer alerts, OFAC list matching and transaction-monitoring alerts. Makes well-defined analytical decisions to determine appropriate BSA-related decisions (e.g. identifying unusual and suspicious activity requiring appropriate governmental filing). Review, recommend and assist in the implementation of changes to policies and procedures designed to ensure compliance with appropriate laws and regulations

Responsible for the consistent administration of operational policies and procedures. Complete various required branch certifications/reports to ensure continuous operational integrity.Performs timely audits pertaining to daily, weekly, monthly branch documentation as required by bank policy. Responsible for identifying issues at branches that would expose the Bank to compliance, reputational or monetary risk.

Santa Barbara, California Area

Directs and mentors six person team supporting 45 retail branches and other customer-facing bank units. As part of the bank’s Customer Contact Center, team is charged with: - Mitigate bank exposure to risk and loss by providing time sensitive analytical support and policy guidance in extraordinary and irregular situations for all operational policies/procedures, regulatory compliance, legal matters, as well as legal matters. - Provide system support of bank’s retail banking applications, identify issue and work with other departments to identify possible solution. - Deliver timely and accurate communication to the enterprise.Develops training requirements, documentation and quality assurance guidelines for teamReview and suggests updates to operational policies/procedures as required for Federal or State regulatory guidelines.Facilitate requirements definition, troubleshooting and implementation of new teller and new accounts operating systems.Adhere to the quality assurance guidelines by monthly review of staff’s calls, provide coaching and correct performance deficiencies as appropriate.Design, create, update and post to company’s intranet site, interactive forms increasing efficiencies and decreasing waste.Managed vendor relationship for the bank’s California notary program.Provide support to project management teams during mergers and acquisitions, branch openings, system integration and deployment..

Performed reviews of high-risk issues ensuring that compliance objectives are met. Analyzed and produced reports based on audit findings and recommended corrective action with management. Maintained and updated bank’s compliance records. Coordinated and participated in bank’s internal and external compliance training programs.Assisted the auditor-in-charge in completion of audits in the bank’s administrative and retail branch locations to ensure adequate internal controls are maintained, assets are safeguarded and compliance to government regulations. Prepared preliminary audit reports and discussed findings with management. Analyzed and performed follow-up with management on atypical issues. Assisted with special investigative projects.

Supervised branch Customer Service Representatives to ensure the effective delivery of the bank’s products and services. Assisted and filled in for the Customer Service Manager as needed, including interview, hiring and performance evaluations

Bachelor Of Arts (B.A.), Biology/Biological Sciences, General

Education record

Auditing

Education record

Financial Accounting Introduction to computers and information systems, introduction to structured basic & microcomputer applications

Education record

continuous training via seminars, telephone conferences including topics regarding operational compliance, new accounts documentation.

Associate Of Science - As, Accounting, Currently Enrolled