Dinushe Sara Kumarapeli Email & Phone Number

Colombo, Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Network analysis using SQL, EXCEL and Power BI -Analyze network call detail records (CDR) combined with device, location and network data for decisioning across a wide range of applications including customer experience, location-based services and core network performancePerform diagnostic analysis -Identify anomalies in key performance indicators in the network -Collect and analyze data from different sources to identify relationships and trends that explain anomalies -Rectification of the anomalies with network changes or introducing new core-network features -Verify the serviceIdentification of relevant hardware and software upgrades & architectural changes required for future services and timely escalation for network readiness -Patch upgrades in IMS and CS network -Oversee end to end new Media Gateway implementation in the networkGateway MSC modernization RFP and procurement -Preparation and commercial and technical evaluation of RFP -E2E monitoring of procurement processes up to delivery, acceptance and payment with cross functional teamsCircuit Switch (CS) Core Planning -Capacity expansions to cater business plan demand in CS Core -Studying and implementing new technologies/ core network features for user experience enhancement

Colombo, Western Province, Sri Lanka

VoWiFi Launch Project -Test plan preparation and preparation of testing strategies. -Feature, functional, device testing in VoWiFi, validation and deliver the product within the agreed timeline. -Provided R&D support to vendor for pre and post VoWiFi launch, including reproduction and diagnosis of problems.Predictive analysis on network performances - Proactively provide solutions by analyzing historical data and trends - Implement peak load management strategies during new year and Sinhalese and Tamil new yearGenerating performance and optimization reports for the Core network nodes

Colombo, Western Province, Sri Lanka

Management of Customer Experience Enrichment team (CEE) - Lead a technical team to provide solutions for the VIP complaints of the network (Mobitel) and corporate accounts - End to end complaint handling including identification of the issue, technical analysis, proposing the solutions within the timeline and handing it over to the implementation team - Optimized, standardized, and automated the process of VIP complaint handling to improve strategy and align with organizational missionPerformed Performance Acceptance Testing (PAT) on newly procured Customer Experience Management system (CEM) -Ensured the definition of the test cases provide comprehensive and effective coverage of all reasonable aspects of functionality of the system -Validated test case output results and make sure they are documented and can be audited -Documented any technical issues, and work with vendors to resolve problems within the timeline -Signed off on all test cases by accepting the results on behalf of the network sub-baseKPI monitoring of the network, identify abnormal trends and resolve any technical issues reactivelyPerformed audits periodically on core network configurations and soft parameters and optimize the network accordinglyTechnical evaluation on Outdoor WiFi RFP (Request for Proposal) -Established and submitted a set of technical evaluation criteria and proposal submission requirements -Assessed the technical proposals received from vendors to determine top 3 vendors for commercial evaluation

Colombo, Western Province, Sri Lanka

-Perform predictive analysis using EXCEL to manage risks, introduce new data packages and promotional campaigns-Create demographic models that predict population growth and other demographic trends such as ethnic group and sex ratio-Analyze the results of surveys and other research to understand the demographics of the survey participants-Create presentations to executive level on the analysis-Evaluating and check the feasibility of implementing the identified services and products-Create weekly reports on the performance of demographics

Master Of Engineering (Meng), Electrical, Electronics And Communications Engineering, First-Class Honours

Activities and Societies: Salsa, UCL union

Master Of Business Administration - Mba, Business Administration And Management, General, Distinction

Edexcel A Levels, Mathematics, Further Mathematics-A, Mathematics-A, Physics-A, Chemistry-B

Activities and Societies: Choir

Ordinary Level, Sri Lanka, 8 As Including 2 Bs For French And English Literature

Activities and Societies: Trumpet player in Western band

Data Analytics Consulting Virtual Internship, Data Analytics