Dinu Zberea Email & Phone Number

Montreal, Qc, Ca

Greater Montreal Metropolitan Area

Greater Montreal Metropolitan Area

Greater Montreal Metropolitan Area

Greater Montreal Metropolitan Area

Brossard

+ Hardware configuration, troubleshooting and client support for workstations, LAN and WAN all-in-one centers, printers, scanners, fax machines and applications using documented procedures and ad hoc;+ Administer user accounts, passwords and access privileges (AD), and maintain access control to various informatics services for 35 local users;+ Identify, diagnose and successfully resolve technical, connectivity and security problems on workstations, switches and routers; properly… Show more + Hardware configuration, troubleshooting and client support for workstations, LAN and WAN all-in-one centers, printers, scanners, fax machines and applications using documented procedures and ad hoc;+ Administer user accounts, passwords and access privileges (AD), and maintain access control to various informatics services for 35 local users;+ Identify, diagnose and successfully resolve technical, connectivity and security problems on workstations, switches and routers; properly document network troubles (in HEAT) and escalate complex cases to remote support service teams. Show less

Greater Montreal Metropolitan Area

. Communicate information to clients by phone, on their rights and obligations relating to Employment Insurance benefits, programs, services and options available;. Determine eligibility and entitlements to employment insurance benefits;. Obtain and analyze client information and correlate with Service Canada and other government databases;. Assess and resolve problems related to citizen/residents claims in progress, and take corrective measures concerning their… Show more . Communicate information to clients by phone, on their rights and obligations relating to Employment Insurance benefits, programs, services and options available;. Determine eligibility and entitlements to employment insurance benefits;. Obtain and analyze client information and correlate with Service Canada and other government databases;. Assess and resolve problems related to citizen/residents claims in progress, and take corrective measures concerning their benefits based on Government legislation and policies. Show less

Greater Montreal Metropolitan Area

• Processing, analysis and verification of various financial transactions in SAP;• Pick up of low-risk transactions to be post-payment reviewed using statistical sampling;• Mail processing and date-stamping of section 34 of Financial Administration Act reports;• Classification and storage of various Financial Administration Act reports and supportive documents;• Administrative support and assistance to internal clients of the agency.

Montreal, Canada Area

. Overseeing the day to day retention and destruction of inmate records in a hybrid records system;. Maintaining Records Management Program including records inventories and databases, including updating main inventory lists and adhering to National standards;. Research and analysis of historical cases, gathering of the key information and short-reporting it to superiors;. Assist with the implementation of paperless strategy, including file purges and project… Show more . Overseeing the day to day retention and destruction of inmate records in a hybrid records system;. Maintaining Records Management Program including records inventories and databases, including updating main inventory lists and adhering to National standards;. Research and analysis of historical cases, gathering of the key information and short-reporting it to superiors;. Assist with the implementation of paperless strategy, including file purges and project implementation;. Handling inmate files and information, boxing and classifying sensitive information according to a bar code system. Show less

Montreal, Canada Area

. Communicate information to clients by phone, on their rights and obligations relating to Employment Insurance benefits, programs, services and options available;. Determine eligibility and entitlements to employment insurance benefits;. Obtain and analyze client information and correlate with Service Canada databases;. Assess and resolve problems related to citizen/residents claims in progress, and take corrective measures concerning their benefits based on… Show more . Communicate information to clients by phone, on their rights and obligations relating to Employment Insurance benefits, programs, services and options available;. Determine eligibility and entitlements to employment insurance benefits;. Obtain and analyze client information and correlate with Service Canada databases;. Assess and resolve problems related to citizen/residents claims in progress, and take corrective measures concerning their benefits based on Government legislation and policies. Show less

Montreal, Canada

• Accept incoming calls from customers and respond to hotline entries in timely, polite and helpful manner; • Provide customers with information on products and services including features, benefits and availability;• Resolve customer issues by collecting pertinent information, informing customer of options and finding an acceptable solution.

Montreal, Canada

• Bookkeeping;• Bank reconciliation;• Preparation of balance sheets and financial statements;• Over phone and direct corporate customer service;• Office coordination and quality monitoring of the team work.

Montreal, Canada

• Opening of new accounts and accounts’ maintenance; • Prepare and offer credit products – credit cards, loans and mortgages;• Investment counselling and promotion of banking products and services.

Montreal, Canada

• Process incoming calls concerning lost and stolen Visa cards, fraud prevention and risk situations management;• Complete security reports and ensure that the credit cards are blocked to prevent any possibility of fraud losses.

Montreal, Canada

• Provide to Bell customers all pertinent information on the products and services offered;• Assist users on various subjects by answering questions, selling products and services, updating customer's files and resolving difficult client inquiries by following established procedures;

Chisinau, Moldova

. Develop and implement bank marketing support related to credit and debit cards;. Realize the control, informational and logistical support to the regional development specialists in 45 branches;. Embossing and imprinting of large volume of credit and debit cards, troubleshooting and maintenance of the equipment.

Cisco Certificate, Ccna Cybersecurity Operations

Acs, Cisco Certified Network Professional (Ccnp) - Routing And Switching

Acs, Computer Systems Networking And Telecommunications

Acs, Accounting And Business Administration

Mba, Finance And Banking Administration

Bachelor, Marketing

Pre-University, Commerce