Dion Andersen Email & Phone Number

Copenhagen, Dk

Haslev, Dk

Region Sjælland, Danmark

As an Operational Controller at Wash World, I specialize in optimizing processes within the Operations department. My primary responsibility is to oversee our field staff, ensuring that the right technicians, sanitizers, and service personnel are dispatched to the appropriate tasks efficiently and effectively. This involves a careful coordination to maintain high standards of service and minimize downtime for our wash stations.In addition to managing our field operations, I am deeply involved in the optimization of our internal programs. I work closely with our Customer Service team, IT department, and developers to streamline workflows and enhance system functionalities. This collaboration aims to improve operational efficiency, enhance user experience, and support our commitment to providing top-notch service to our customers.

Denmark

Experienced Team Leader at SHARE NOW, overseeing a dynamic customer service center. Dedicated to ensuring seamless operations and exceptional customer experiences. With a strong focus on team management and performance optimization, I lead and motivate a talented team, driving them toward achieving service excellence and meeting organizational goals. Through effective coordination and strategic planning, I ensure that daily operations run smoothly, maintaining a high standard of customer satisfaction. Passionate about fostering a positive work environment and leveraging my expertise to deliver outstanding results in a fast-paced and customer-centric industry.

Copenhagen, Capital Region, Denmark

As a Supervisor at SHARE NOW, I held overall responsibility for overseeing the operations of our customer center team. While managing personnel, my focus was on ensuring that each team member achieved their individual goals and contributed to the collective success of the team. In addition to internal management, I also handled relationships with external partners connected to SHARE NOW's customer center.My role involved daily communication with customers, team members, and various departments to facilitate smooth collaboration and address any challenges that arose. This encompassed coordinating efforts to guarantee seamless operations and maintaining a proactive approach to customer engagement. Overall, my experience as a Supervisor equipped me with the skills to manage multifaceted responsibilities, balance internal and external dynamics, and foster effective communication across all levels.

Denmark

In my role as the Restaurant Manager at Friends & BRGRS, I held a diverse set of responsibilities to ensure the smooth operation and success of the establishment. Managing payroll, handling inventory orders, and optimizing restaurant procedures were integral parts of my day-to-day tasks. I delegated responsibilities to team members, created and managed work schedules, and conducted regular team meetings to foster communication and collaboration.As the highest-ranking executive for Friends & BRGRS in Denmark, I maintained daily communication with the leadership in Finland, the company's country of origin. This direct line of communication allowed for seamless coordination and alignment with the overall organizational objectives.In addition to general management, I held personnel responsibilities, conducting one-on-one meetings and annual performance reviews with each team member, including the eight team leaders reporting to me. I also oversaw external partnerships with entities such as Carlsberg, Hørkram, and potential influencers, ensuring effective collaboration and mutual success. My role involved continuous development and refinement of work procedures to enhance overall efficiency and productivity.

Kløverprisvej 10B

As a Team Leader at The Business Group, I played a crucial role in driving sales of Telmore subscriptions over the phone. My responsibilities extended to the daily operational management of my team, ensuring they met their daily targets and providing support to enhance their sales performance. I actively participated in job interviews for the recruitment of team members, contributing insights to the hiring process while my superior had the overarching responsibility for hiring decisions.

In my role as a Sales Representative at Media-Invest, I focused on selling Telia subscriptions over the phone. Initially, I targeted private customers and later transitioned to selling to business clients (B2B). Media-Invest operated externally, acting as a sales partner for Telia.