Sr. Customer Succes Manager
CurrentEffectory is Europe’s leading provider of employee feedback solutions. With headquarters located in the multi-cultural center of Amsterdam, and offices in Munich and Cape Town, we facilitate some of the world’s biggest employee listening programs.Our platform is available in 35 languages and features easy-to-use and highly flexible survey set-ups, benchmarks for 56 countries, intelligent interactive reporting and integrated action planning. Our customers value our tech & touch combination: cutting-edge technology and strategic implementation consultancy. Implementation services include global project management, communications support, in-house training and facilitating follow-up processes.Currently our 200 engagement specialists support more than 1200 organizations in 110 countries across the globe.In my role as Customer Success Manager I am responsible for planning, coordinating and managing the onboarding and engagement of multiple clients and act as their main point of contact. I make sure our clients get the most out of our product & complementary services with the aim of maximizing value for the client.