Dion Gregory Email & Phone Number

Melbourne, Vic, Au

My key responsibilities at Sarnia Russo included but were not limited to;Managing a ever changing case load of 250-300 job seekers.Identifying any issues that could be effecting their gaining employment.Creating a 'Job Plan' to action how to best overcome barriers.Facilitating group training session on numerous employment topics.Constantly updating DHS on the progress and activity of the case load.

Whilst working for careers Australia my duties included but were not limited to the following;·Making initial contact with business owners or HR representatives to establish a relationship were I could send candidates on behalf of careers group.·Creating vacancy templates on behalf of the business which would be posted on job board.·Conducting shortlisting process of potential candidates from the careers group graduate.·Organising one on one interviews with the shortlisted candidates in order to make final decision on who would be put forward for particular roles.·Assessing which of the candidates to put forward to our client for interviewing.·Maintaining the built rapport with the business clientele even after the vacancy has been placed in order to build both future opportunities and expand the network for the company.·Preparing candidates for the interviews, advising them on techniques to use when answering questions and the different types of situational interviews that can take place.·Reverse marketing the job seekers to business who I knew would be an ideal fit for the client in order to gain new business.·Reporting to Senior staff on the number of graduates who opted in for assistance and the number of candidates that were successfully chosen for the by candidates.·Recruiting for the company internally also for entry level roles within Careers group such as admin telesales roles

Whilst working for Vodafone my duties included but were not limited to·Managing accounts for over 400 business clientele in the Melbourne metropolitan area.·Conducting product training sessions for the new staff members of the call centre·Conducting compliance training to make sure new staff were aware of our responsibilities legally·Customizing and tailoring plan packages for customers according to the specific needs of the account holder·Performing credit check to establish whether customers were eligible for new or to increase number of services·Validating business information including ban registration checks·Updating customer’s information with Siebel including updating handset and billing profile data·Processing connections within Vodafone's system (Siebel) and amending incorrect information.·Keeping constant communication between customers and myself in order to personalize the experience which often leads to referrals.·Go on set appointment visits with potential customers on consultation·Attend appoints with existing customers whom request a sales visit·Applying credit to customer's accounts that had been offered so.

Bachelor Of Business Administration (B.B.A.), Communication And Media Studies

Bachelor Of Business Administration (Bba), Communication And Media Studies

Made the Deans Merit List