Administration- To assist the Sales Manager in the ongoing improvement of workflow processes- To liaise with Operation Team on the fulfilment of Sales OrdersSalesSchool Sales In charge - Providing support for clients by learning about and satisfying their needs based on product offerings- Presenting and demonstrating the value of products and services to prospective customers- Compiling and analyzing data to provide product feedback to the R&D team- Propose bi-weekly promotion details to Sales Manager- Making cold calls or reaching out to prospects- Following up with prospects several times throughout the sales cycle to ensure needs are being met- Maintaining and updating the current customer database- Provide monthly sales reports and progress during Team Sales Meetings- Oversee E-commerce platform product offerings

- To advise clients and prospective clients of The Table Guy on matters relating to the purchase, customisation and use of Table Guy products.- To process orders of Table Guy products in a timely and responsible manner.- To follow up on administrative matters related to the purchase, customisation and use ofTable Guy products.- To provide after sales support where necessary and appropriate.- To carry out regular and basic housekeeping duties at the showroom.- To assist in stocking of the showroom.- To collate data and submit analysis of sales performance on request, and to propose appropriate sales activities and events to improve sales performance.

Every day is a new experience- I satisfy my users/customers by providing sincere advice and quality services to meet their sport needs.- I build my sports family of products while maintaining an appealing layout to attract users/customers to return.- I maintain a fast store by ensuring our users/customers can access and check out our products seamlessly.- I ensure the availability of products through the reliability of my stock and efficient reception of goods.- I assure the safety of my teammates and users/customers at my workplace.- I share my sports passion and positive energy with my users/customers locally.- I take initiative for my training and development.Achievements- Customer Service Bronze (2020)- Customer Service Gold and Platinum Award (2021)- Successfully implemented the change and won 1st place in Layout Challenge 2020 for Rugby department.- Successfully implemented the change and won 1st place in Layout Challenge 2021 for Golf department.- Achieving 120% increase in turnover in Rugby for 2020- Achieving 270% increase in turnover in Golf for 2021

- Creating brand awareness for Spirits/Tobacco products at Changi Airport transit areas.- Drive sales with courteous service.- Serving the customer from the first point of contact to the end of the sale.

- Responsible for store operations including sales, merchandise display, cashier and customer service.- Assist in maintaining a well-stocked and neat store appearance.- Act quickly to address customer concerns and provide resolutions.

- Managing incoming phone calls and mail.- Typing all necessary documents and correspondence as required.- Assist supervisor in coordinating sports events.

- Part time job as transport and store staff.- Managing the goods and prepare them for delivery.- Packing, restocking and occasionally out for delivery.