Dion Williams Email and Phone Number
Dion Williams work email
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Dion Williams personal email
As the CEO of Servicely, I lead a revolutionary AI-powered workflow platform that automates work and augments knowledge workers to improve customer service and productivity by up to 30%. With over 25 years of experience in the IT service management (ITSM) industry, I have a proven track record of disrupting and transforming the market with cutting-edge solutions and services.As a founder with multiple exists, most recent being the first ServiceNow partner in the APAC region which I grew from a start-up to a global leader, securing multiple awards and partnerships along the way, We achieved achieved the first ServiceNow Master partner status in the region and one of only three globally. I excited this business to DXC.I am passionate about building high energy teams focused on enabling customers to deliver better service experiences while improving operational efficiency and increasing productivity.
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Chief Executive OfficerServicely.Ai Jan 2020 - PresentSydney, Nsw, AuServicely.ai is a revolutionary AI-powered workflow platform that automates work and augments knowledge workers to improve customer service and productivity by up to 30%.
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CeoSoapbox.Ai Feb 2016 - Nov 2019Soapbox is charting the future of Customer Service Management. By combining AI technologies such as natural language processing and machine learning with workflow platforms, we are creating the next generation of intelligent customer service automation systems.Our purpose is to work with our customers to enable them to deliver a better service experience whilst improving operational efficiency and increasing productivity.
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CeoUxc Keystone Nov 2013 - Nov 2015Overall accountability for the continued success of the business as UXC Keystone, including integration as part of the UXC group of companies.Successfully become the first ServiceNow Master partner in the region and one of only 3 global master partners.Accountable for all aspects of the business including full P&L responsibility, reporting to group Managing Director.
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Managing DirectorKeystone Management Solutions Jun 2007 - Nov 2013Founding member and Managing Director of Keystone Management Solutions with a focus on delivering extra-ordinary outcomes for our customers in IT Service Management.Introduced ServiceNow to the Australia and New Zealand market as a early adopter. Keystone achieved numerous ServiceNow awards including best performing partner and highest revenue contributing partner globally.Built a team of higher performing individuals with a can do and how can I make a difference culture.Successfully led the sale of the business to the largest publicly list ICT company on the ASX.
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Managing DirectorCornastone Ems Feb 2002 - Jul 2005Founded Emsol who went on to become the best performing HP Openview partner in the region. Managed the sale of the business to the Cornastone group and rebranded to Cornastone EMS. As Managing Director of Cornastone EMS I was accountable for all aspects of the business including setting the vision and defining the strategic objectives, formulating and executing the operational plans to achieve the objectives.
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Account DirectorDimension Data Jan 2001 - Feb 2002Bryanston, Johannesburg, ZaAccount Director for large telco account, focused on achieving agreed account plan objectives including budget and account expansion. -
Business Developement ManagerHewlett Packard Apr 1999 - Jan 2001Houston, Texas, UsChannel mamagement of local channel, implmentation of global channel model. Direct sales to tier one accounts. Establishment of Openview business in the Middle East Region, including channel recruitment and marketing activities -
Senior Technical ConsultantHewlett Packard 1998 - Apr 1999Houston, Texas, UsTechnical consulting on the HP Openview portfolio, responsible for South Africa and English speaking African region.Consulting included pre-sales architecture design through to implementation and post sales optimization.
Dion Williams Skills
Dion Williams Education Details
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Sir John Adamson
Frequently Asked Questions about Dion Williams
What company does Dion Williams work for?
Dion Williams works for Servicely.ai
What is Dion Williams's role at the current company?
Dion Williams's current role is Servicely: Empowering IT to Lead the AI Revolution.
What is Dion Williams's email address?
Dion Williams's email address is di****@****.com.au
What schools did Dion Williams attend?
Dion Williams attended Sir John Adamson.
What skills is Dion Williams known for?
Dion Williams has skills like It Service Management, Cloud Computing, Management, It Strategy, Itil, Saas, Business Development, Consulting, Solution Architecture, Service Delivery, Professional Services, Solution Selling.
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