Dion Willis Email & Phone Number

Los Angeles, California, Us

Work within the Customer Experience team to monitor the transportation process including documents and other custom requirements Monitor domestic and international outgoing freight shipments to ensure proper and accurate dispatch of outbound shipments Coordinate compliance and shipping issues with sellers as required including tracking, product lost/damage, and freight issues Participate in delivery operations improvement projects Partner with different stakeholders such as UPS, USPS, DHL, and FEDEX Required tools used to perform daily routine such as Admin, Zendesk, and Google Applications for metrics/dashboards Trained new hires on ticket flow/daily operations Work and Lead a team of 5 on additional projects such as creating labels for the company using the tool Shippo

Seattle, Wa, Us

Communicate with companies and dispatchers via phone or email to ensure products are on time, late, or have any issues Peer drive hostler vehicle trainer to connect trailers to the dock doors safely for new and seasoned employees Enter sensitive data of package information and send emails to the companies point of contacts to maintain clear communication Apart of the TOM (Transportation Operations Management) team during the holiday peak season at the Los Angeles site leading the entire Amazon network due to high performance throughout the year

Washington, D.C., Us

Processed all mail to get ready for delivery for the mail carriers Trained new hires on the floor of making sure all mail was submitted in slots while matching it to all zip codes correctly Administrative duties and data entry

New York, Ny, Us

Lead a team of 3. Give customers a great shopping experience by locating specific merchandise and transporting purchases out of the store Transport clothing to the correct departments on the sales floor Stocked and organized merchandise to appeal to customer demographic.