Dion Banks Email and Phone Number
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Dion Banks serves as Vice President of Marketing and Public Relations for Ecoremedy® and brings more than two decades of international business experience to the Ecoremedy team.Dion’s passion for fairness and equality ensures all stakeholders are represented in every transaction. He hosted a White House Roundtable on Renewable Energy for U.S. Department of Agriculture, served as a member of the Maryland Thermal Energy Taskforce, and participated in Maryland Gov. Martin O’Malley’s trade mission to Brazil. As an influencer for social and environmental issues, Dion elevates Ecoremedy’s mission to treat local waste locally, thereby avoiding the social and environmental damage associated with long-haul treatment practices.Dion endeavors to live a life of service, acting as a conduit for awareness, development, and empowerment. He completed his undergraduate studies at the University of Kentucky and earned a bachelor of arts in business management while serving in the U.S. Army. During his career in the military, Dion earned The Army Achievement Medal, The Army Commendation Medal, Good Conduct Medal, Southwest Asia Service Medal, Kuwait Liberation Medal – Saudi Arabia, and the Kuwait Liberation Medal – Kuwait. He is a lifetime member of the Dorchester County NAACP, served on numerous boards for service organizations, and is president and co-founder of Eastern Shore Network for Change (ESNC).
Ecoremedy, Llc
View- Website:
- ecoremedyenergy.com
- Employees:
- 12
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Vice President Of Marketing And Public Relations At Ecoremedy, LlcEcoremedy, LlcWashington, Dc, Us -
Vice President Of Marketing & Public Relations At Ecoremedy, LlcEcoremedy, Llc Jan 2023 - PresentPittsburgh, Pa, Us -
Director Of Business Development, Sales, And MarketingEcoremedy, Llc Jan 2022 - Jan 2023Pittsburgh, Pa, UsEcoremedy provides the worlds most advanced platform for nutrient and energy recovery from a broad range of municipal, industrial and agricultural organic waste streams.Ecoremedy’s Fluid Lift Gasification™ (FLG) process is a highly robust thermal conversion system that can flexibly process organic residuals into a wide range of carbon-based end products ranging from inert ash to nutrient-rich soil amendments. Solids volumes are typically reduced by up to 90% while also allowing energy-recovery in many applications. Beyond simple conversion, Ecoremedy’s FLG conversion process can flexibly adapt in real-time to best handle a client’s specific needs to continuously maximize both opportunity and ROI. -
Chief Operating OfficerBethel Ame Cambridge, Md Jul 2024 - PresentAbout Bethel AME Cambridge: Founded in 1847, Bethel AME Cambridge is a historic AfricanMethodist Episcopal (AME) church with over 1.5 million dollars in assets. We serve a vibrantcommunity of 300 members and oversee 15 active ministries. As a 501c3 nonprofit, we arecommitted to providing spiritual guidance, community support, and social services.Areas of Responsibility: Operational goals: Achieving short-term and long-term goals for the church Administrative policies: Enforcing and administering the church's administrative policies and procedures Staff development: Providing training, seminars, and other programs to help staff develop Church meetings: Attending church meetings to discuss organizational matters and provide operational updatesLegal affairs: Monitoring and protecting the church's legal affairs
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Commercial Operations AnalystRexnord Mar 2019 - Jan 2022Milwaukee, Wi, UsI was responsible for developing and implementing product strategy, focusing on applying the Voice of the Customer, Product Life Cycle Management, and New Product Commercialization processes. I also provided accurate and timely analysis on identifying and evaluating customer needs and growth opportunities by initiating product development projects and new product launches within the segment. Applied market, customer, product, industry, application, and technical knowledge to support the Product Development Process (PDP) for new products, product line extensions, enhancements, and cost reductions. Conducted competitive product analysis and market research, evaluated sales performance, and formulated and reviewed long-range plans and goals. Supported PLCM (Product Life Cycle Management) process, ensuring full-lifecycle evaluation of assigned products across all target market segments. Analyzed product line orders and gross profit targets cross-functionally with all business disciplines. Supported the development and execution of action plans in alignment with strategic objectives. Provided support to Sales and Corporate Marketing teams in developing and implementing commercial programs that support product line objectives (e.g., Trade Shows, Promotion Programs, Sales Collateral, Target Account Programs, etc.) Provided partners with internal and external customers, coordinating with others to respond urgently to unique needs and deliver cost-effective quality solutions. Recognizes and escalates high-risk situations to the product manager. Responsible for assisting the leadership as assigned in duties required to meet global business objectives. -
Commercial Operations AnalystRexnord Mar 2018 - Jan 2022Milwaukee, Wi, Us -
Customer Care Manager - Cambridge, Md LocaitonRexnord Jul 2017 - Jan 2022Milwaukee, Wi, UsAs the Customer Care Manager at the Cambridge, MD location, I was responsible for the leadership of the vertical regional Customer Care team. I provided overall direction to Customer Care Advocates and Sales Concierge teams, including quality assurance activities & customer service training. While managing over 100,000 transactions, my team generates annually, I constantly strive to create breakthrough changes in customer interaction handling that will improve overall customer satisfaction. I work in a transparent environment with leadership to develop and implement strategies to increase quality, responsiveness, efficiency, & ultimately revenue. I also work functionally with our global customer care teams & international service centers to roll out processes & systems to improve the ease of doing business & drive satisfaction. Core Responsibilities: - Managed a staff of customer service representatives to ensure customers are retained, satisfied, & that their needs are fulfilled - Managed upwards of 80,000 activities annually to support sales & drive revenue- Designed and implemented improved processes or operational policies - Recommended changes to products or services to fulfill customer needs- Managed a robust operations review process measuring service levels and objectives- Reviewed Resources for adjustments in staffing levels within budgetary guidelines- Aligned teams to function with common processes, metrics & customer service standards- Achieved measurable customer satisfaction scores by proactively addressing customer issues- Facilitated training for the highest level of customer satisfaction - Developed and led customer care advocates and concierge teams- Promoted interdepartmental interaction to achieve valuable customer solutions- Implemented programs to reduce turnover & promote retention, increase productivity & customer satisfaction- Led team to hit both personal and team KPIs -
Director Of The Global Contact CenterCambridge International Jan 2014 - Jan 2022Cambridge, Md, UsI leveraged our global manufacturing strengths to develop strategies supporting local industries and market needs. I enhanced profit opportunities through segmentation and established a global planning framework to optimize resources.I crafted innovative strategies to engage with future customers, always exceeding expectations. Role Expectations:- Deepening insight into Tomorrow’s Customer- Aligning skills with key channels- Delivering actionable market insights- Maximizing evolving customer relationships- Building trust & enhancing engagement- Establishing brand prestige- Managing interactions precisely- Supporting content initiatives- Setting clear performance metricsKey Objectives:- Attracting customers and launching products- Elevating brand visibility & generating leads- Engaging decision-makers and improving lead quality- Expanding cross-selling through refined segmentation- Utilizing customer modeling to find prospects- Leveraging technology - Driving superior performance & executing strategiesIdentified Challenges:- Implementing smarter prospecting- Crafting compelling marketing campaigns- Defining visions for key accounts- Enhancing data integritySolutions Implemented:- Developed a comprehensive ideal customer profile database- Collected data to enhance engagement- Mapped social media for effective messaging- Integrated solutions within Microsoft Dynamics- Automated data refresh for up-to-date information- Facilitated virtual meetings connecting Field Sales with customersThese initiatives consistently delivered exceptional results, strengthening our market position & driving growth. By strategically leveraging our global capabilities, I crafted regional strategies that bolster local industries & align with market demands. I maximized profit by employing advanced segmentation & establishing a robust global planning framework. I designed strategies positioning us to engage with tomorrow's customers & exceed expectations. -
Director Of Governmental Affairs & Business DevelopmentCambridge International Jan 2009 - Mar 2018Cambridge, Md, UsAs the Director of Government Affairs at Cambridge International, a global company with three divisions: Cambridge International, Cambridge Architectural, and Cambridge Environmental Technologies, I was pivotal in leading government relations strategies. I leveraged extensive experience in policymaking and advocacy to enhance our legislative presence and impact. I was responsible for monitoring legislative, political, and regulatory developments and working with internal team members and partner organizations to identify, evaluate, and address issues of importance to Cambridge Intl.Responsibilities:Government Relations Strategy: Develop & implement a comprehensive government affairs strategy that aligns with the organization's goals.Policy Analysis: Monitor legislative and regulatory proposals at the local, state, and federal levels and provide an in-depth analysis of their potential impact on the organization.Advocacy and Lobbying: Build relationships with government officials, legislators, and regulatory agencies to advance the organization's interests and advocate for favorable policies.Legislative Outreach: Represent the organization at government hearings, meetings, and events to articulate its positions and influence decision-makers.Coalition Building: Collaborate with industry associations, advocacy groups, and other stakeholders to build coalitions and alliances that amplify the organization's advocacy efforts.Compliance and Reporting: Ensure compliance with all relevant lobbying and reporting requirements, including filing necessary reports and disclosures as required by law. -
Director Of Marketing, New Energy TechnologiesCambridge International Feb 2007 - Jan 2009Cambridge, Md, Us• - Led a team of junior sales representatives in the energy sector, driving their professional development and performance excellence.- Strategically engaged in national and international trade shows to uncover and seize lucrative business opportunities.- Strategized, developed, and executed high-impact marketing campaigns that elevated brand visibility and market presence.- Directed the design and distribution of compelling product materials that effectively conveyed our offerings.- Analyzed and evaluated the success of marketing initiatives, ensuring alignment with overall business objectives.- Identified and targeted key markets that resonate with the company’s strategic vision for sustained growth.- Pioneered the exploration and development of opportunities within emerging markets, positioning the company for future success.- Acted as an Ambassador and Company Specialist in Energy Technologies, fostering relationships and advancing industry initiatives.- Continuously monitored market dynamics to identify trends and capitalize on new opportunities.- Generated interest and engagement by articulating our marketing capabilities and competitive advantages.- Collaborated closely with R&D to provide insights on market trends and customer needs, driving innovation.- Conducted thorough market research to optimize our approach and maximize potential opportunities.- Identified and implemented strategies to enhance value for existing customers, strengthening loyalty and retention.- Developed comprehensive business plans and operational procedures to successfully launch new products and expand our market footprint. -
Regional Sales ManagerCambridge International Jan 2002 - Feb 2007Cambridge, Md, Us• Instrumental in driving 80% of overall business growth within my Territory. • Developed and executed strategic initiatives tailored to meet unique customer requirements. • Oversaw all sales operations across Canada, the Upper Midwest, and select regions in Japan. • Expertly managed contract negotiations and renewals to enhance client relationships. • Conducted on-site visits to address client concerns and successfully introduced innovative product offerings. • Led and facilitated specialized training seminars at customer locations to enhance product knowledge and engagement. • Directed and mentored field sales representatives across assigned states to maximize performance. • Delivered comprehensive reports on business metrics weekly, monthly, quarterly, and annually to inform strategic decision-making. • Engaged in proactive prospecting to identify and secure new business opportunities. • Crafted and maintained in-depth growth strategies for each client to drive sustained success. -
Operations ManagerSeatoncorp Mar 1998 - Sep 2001• Ensured consistency in procedures, processes and policies• Designed, implemented, and monitored procedures • Troubleshot problems with the Call Center staff• Worked with staff to maintain a high moral level• Maintained daily reports and stats• Assisted sales people and internal customers with daily data• Maintained and monitored the daily schedule for traffic supervisors• Managed and assisted 388 telephone recruiters to insure quality• Maintained Call Center Volume records• Reported to clients daily throughout the U.S• Focused on employees to manage retention & reduce training budget • Maintained conducive work environment to promote a healthy atmosphere• Implemented changes to support growth and success for the company
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Food Processing Lab TechnicianNabisco Foods Feb 1995 - Mar 1997• Analyzed and resolved analytical problems• Tested products for correct specifications• Recorded data hourly and maintained a 5 year record database• Interacted with corporate management on status of product• Assisted client/user/technical support• Tested products for correct specifications• Recorded data hourly and maintained a 5 year record database• Interacted with corporate management on status of product• Assisted client/user/technical support
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Personal Actions Clerk & Battalion Commander DriverU.S. Army Jul 1990 - Jul 1994• Handled pay issues, mail, vacations, and awards for soldiers• Maintained in and out processing of Soldiers• Tracked the attendance and the location of 1500 soldiers daily • Handled Sidpers for the entire Battalion• Battalion Commanders personal driver• Assigned to Friedberg Germany: 90 – 92• Desert Storm: 91 - 92 • Honorably Discharged: July 1994
Dion Banks Skills
Dion Banks Education Details
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University Of KentuckyBusiness Management
Frequently Asked Questions about Dion Banks
What company does Dion Banks work for?
Dion Banks works for Ecoremedy, Llc
What is Dion Banks's role at the current company?
Dion Banks's current role is Vice President of Marketing and Public Relations at Ecoremedy, LLC.
What is Dion Banks's email address?
Dion Banks's email address is db****@****ntl.com
What is Dion Banks's direct phone number?
Dion Banks's direct phone number is +144352*****
What schools did Dion Banks attend?
Dion Banks attended University Of Kentucky.
What skills is Dion Banks known for?
Dion Banks has skills like Leadership, Six Sigma, Team Building, International Business, Public Speaking, Sales, Start Ups, Government, Business Development, Negotiation, Team Leadership, Process Improvement.
Who are Dion Banks's colleagues?
Dion Banks's colleagues are Anthony Martinez, Brad Morgan, Daniel Dando.
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