▪ Lead all facets of the area including sales, finance, human resources, and customer service including full P&L accountability of a $52M portfolio.▪ Spread and enhance the development of high performing leaders to inspire change with key stakeholders through a shared understanding of strategic priorities and tangible results.▪ Establish short and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner. ▪ Manage the contract administration process, including amendments and extensions to meet the client’s performance objectives, mission, and strategic initiatives. ▪ Cultivate collaborative working relationships with partner groups in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.▪ Responsible for delivering client and company financial performance, and operational excellence while ensuring alignment of all Aramark processes and systems.

• Provided coaching and leadership to restaurant managers in all areas of team member recruitment, development, performance management, and retention resulting in effective staffing, succession planning, and people operations • Expertly handled P&L, guest experience, culinary operations, human resources, inventory management, and marketing• Generated area sales growth through development of strategic marketing plans with short and long-term goals• Planned identified, and communicated across the organization to guide business and people operations consistently

• Provided leadership, coaching, and training for a team of 3 district managers, 17 general managers, and 13 shift managers while increasing overall guest satisfaction by 20% with P&L responsibility for a $15M region with 23 locations• Conducted thorough analysis to identify improvement opportunities in cost management, profitability, customer satisfaction, and productivity while increasing employee engagement and deepening the team’s expertise and sharing of best practices• Enhanced operational success through effective staffing, training, and leadership development and a strategic approach• Created a high-performing team with a consistent balance between people, processes, and organizational strategy• Built and implemented effective training and development curriculum and programs to drive operational efficiency• Coordinated process improvements that increased store excellence evaluation by 20 points• Built outside catering sales portfolio with achievement of $63k in sales

• Awarded with 4 leadership promotions, rising from Assistant Manager to General Manager within a 3-year tenure• Provided leadership and strategic management to a 25-member team while increasing profitability by 8% YOY• Analyzed cost management opportunities and implemented standardized ordering procedures and food waste protocol resulting in an 8% reduction in food cost• Developed talent, managed staffing and scheduling resulting in a 4% labor cost reduction• Responsible for effective recruiting, hiring, and onboarding of staff ensuring alignment to organizational goals• Inspected facilities to ensure compliance with site directives, human resources, and operational procedures• Conducted General Manager interviews and served as a resource for coaching and development• Trained all new managers for the district including 4 weeks in-house and 2 weeks at the manager’s new location