Even though I work in tech, at the end of the day, my job is about people. I love getting to understand how people work, and untangling complicated processes, simplifying them where possible, to ultimately make everyone’s life easier. In my more recent positions, the titles have indicated that I've worked with customer success and tech support, but more importantly, I've been working with the processes between people. From cross team onboarding processes for new clients, to processes regarding data inputs in CRM systems ensuring easy access to streamlined information across the entire company. Across the board, I've learned that most problems companies run into aren't solved by buying more (or changing) IT systems or tech in general, but by generating and following streamlined processes that make sense across teams and help everyone do what they need to do with the least amount of unnecessary work.You could say that I'm basically obsessed with making everyone’s life easier.Feel free to contact me, if you ever feel like I could help make your lives easier as well.