As a bilingual Marketing and Brand Manager with over a decade of experience in customer service, content creation, and IT, I thrive in fast-paced environments where creativity and strategic thinking intersect. Currently overseeing all branding efforts at Shipzo Co., I ensure that every marketing decision aligns with our growth objectives, from research and social media to design and internal communications.My freelance ghostwriter, proofreader, and translator background have equipped me with a unique skill set to deliver impactful messaging across industries, whether in law, marketing, or technical documentation. I’ve collaborated with startups and corporations in North America, providing tailored solutions that consistently exceed client expectations.Before joining Shipzo, I honed my technical and customer service expertise at Justia, managing client support, social media, and content quality assurance. I also volunteered in tech support for Jehovah’s Witnesses, translating documents and conducting training sessions, further refining my skills in dynamic environments.Outside of work, I enjoy spending time with my family, staying active through exercise, and listening to music. I’m a proud husband and father to two energetic boys who keep me on my toes!