Manage national service vendors for Starbucks North America operations. Specialize in building relationships and processes increasing vendor performance (+35% since joining) and eliminating program costs.Work with stakeholders to deploy new equipment in our stores ensuring on time installation with sustainable maintenance support. Partner with sourcing team to negotiate vendor contracts exceeding $1MM annually. • Ask me about the program I created decreasing maintenance costs, increasing machine uptime, and eliminating administrative tasks.

Successfully worked in one of the most challenging labor markets in the county. My diplomatic and negotiation skills shined in this position. Our local labor force had plenty of work, so it was my job to convince them we were worth their time. How did I navigate it? Through establishing a trusting relationship. Mutual respect and strong listening skills were essential to my sourcing strategy. If the vendors did not trust and respect you, then you are going to pay for it with both time and money. • Ask me how I negotiated a $850K reduction in vendor contracts

I was responsible for our Southeast Asia data centers and was the jack of all trades in this position. Reduce utility costs at our Australian datacenters by 10%- did it. Negotiate contracts at our Singapore locations exceeding $350MM while reducing our previous rates- completed. Rapidly expand rack availability at our India locations in record time- done! • Ask me how I automated critical utility payments at data centers and saved 120+ hours per month of team research and invoice reviews. • Bonus- ask me about my custom designed ordering and procurement program that purchased and delivered over $32MM of material for our sites and reduced project material ordering from 4 weeks to 48hours.

Successfully recruited our finest troops through the most difficult time for our armed forces since the draft ended. Worked through diverse challenges from parents, peers, and educational institutions ensuring our cohort of new service members were well counseled, qualified, and prepared for service. • Managed recruits through the full recruitment lifecycle. Sourced and canvased for new leads in person, telephonically, and through multiple advertising sources• Interviewed, tested, screened, and counseled possible candidates• Managed recruits through, planned recruiting programs, and prepared reports updating commanders of the recruits and program details.