Dionne Brown Email & Phone Number

Rex, Ga, Us

Atlanta Metropolitan Area

Results-driven Category Manager for Clorox Professional Division with proven expertise in managing and optimizing product categories to drive sales, increase profitability, and enhance customer satisfaction. Skilled in data analysis, strategic planning, and cross-functional collaboration. Key Accomplishments:• Develop and execute category strategies to drive revenue and profit growth for Leading Edge Customers with complicated Supply Chain needs and Logistics network concerns.• Create awareness of "Cost to Serve" opportunities to support Executive Leaderships future decision making • Conduct internal research and analysis to identify trends with inaccurate ordering of case/layer vs pallets, underutilization of trailers, and reducing lumper fees for Cash and Carry Customer base • Utilize Power BI dashboards to create customer Scorecards for decision making • Owner of all EDI customer related implementations and concerns• Owner of Customer Pick Up Program onboarding and adherence• Bridge the gap with inventory availability and return to stock dates provided by Supply Planning with target audience of sales, order management and direct customers.• Collaborate with sales and marketing teams to develop effective promotional campaigns • Monitor category performance, analyze order data, and implemented corrective actions to achieve sales targets

Owner of Space Capacity forecast and actual metrics for DC Operations RDC, PDC and Kingsford Networks. Business partner and influencer to PSO Planning, Transportation and Customer Operation functions when identifying and translating current and future bottlenecks in Clorox’s network flow and associated costs. Key Accomplishments:• Creator of analysis utilized by senior leadership for short term and long-term decision regarding additional warehouses located in North America. Analysis also includes weekly reporting and analysis of current/future inventory and space concerns inclusive of dead, slow moving, and stranded inventory. Reporting supports influencing leadership within the Product Supply Organization. • Facilitator of monthly Logistics Collaboration Meeting where brainstorming occurs, and solutions are shared to prevent future gridlock conditions within the RDC and Kingsford Networks. • Clorox SME and in-house trainer for DHL’s Space Dashboard. Intent of dashboard is to identify actual capacity metrics for all DHL run RDC’s.• Owner of DC Operations Capacity and Flow PBI Site Health Dashboard. Intent of dashboard is to enable users to gain high level quick glance summary or granular details by site for inbound site to site shipments, outbound site to site shipments, freight to trade customer shipments and warehouse capacity. • Refreshed “Site Profile” document to include one pager quick reference and heat mapping. Intent of refresh is to provide one stop shop when seeking details for Clorox owned and Clorox 3rd party affiliate demographics and contact information.• Strategic partner for cross function team with goal of gridlock prevention within Clorox’s Regional Distribution Network. Findings are converted into action items and utilized by Product Supply Organizations Senior Vice President and other Leaders with direct reporting to the COO, CFO and CEO.

Alpharetta, Georgia, United States

Leader and conduit of order processes and execution for the Order-to-Cash Team and internal/external business partners. Accountable for the direct management of associates (Order Management Specialist and Analyst) regarding administrative needs, coaching, counseling, development and continuous performance feedback. Collaborate across PSO organization and other Clorox stakeholder groups to drive cost savings, meet expected service levels, and execute process improvements. Lead and participate in key projects across OTC or Logistics, primarily those focused on efficiencies and process improvements.Key Accomplishments:• Implementing efficiencies in processes within SAP to support Order and Cash Team with better Purchase order record retention for auditing purposes• Spearheading initiatives across order team to support Business Continuity efforts regarding succession planning and employee turn over • Leading process improvement project to reduce fines and penalties that impact Clorox’s bottom line • Coaching associates on how to troubleshoot for errors (price, order multiples, etc.) to reduce error rates by up to 40% for Grocery and a population of retail customers • Fostering relationships with COM, Sales, RTM’s and Planning to ensure the same understanding of pain points and solutions are reached to achieve our common goals (fill rate, allocation, promotions)• Leading and participate in project teams for process improvements and Celebrations (EDI, SAP, Transplace, Genpact, Crossmark, CPU, Safety, and ERG) • Key participant in journey mapping process for Kroger account to improve process flow with Sales, COM and Order• Unofficially mentoring for my direct peers to share diverse ideas on innovative managing during COVID

Michigan

Customer and Supply Chain leader providing employee and business development programs for global value stream initiatives.Key Accomplishments:• Lead day-to-day order to cash Supply Chain operations, continuous development, and talent management activities of Customer Care Representatives, including performance development reviews• Spearhead administrative responsibilities to support leadership and subordinate’s requirements for travel and training needs• Provide process improvement project leadership on a domestic and global level (i.e. organizing clear key deliverables, establishing and meeting deadlines, action item resolution, information sharing with stakeholders, decision making, collaboration, and final presentation) • Lead direct reports to successfully complete Non-Conformances and 8D root cause analysis • Educate direct reports on how to extract and analyze data enabling them to increase customer focus to meet organizational goals

Southfield, Mi

Led financial and global business projects, including managing assessments and facility oversight for operations and performance initiatives.Key Accomplishments:• Provided financial oversight of R&D controlling activities & facility operations inclusive of global project budget management averaging $20M annually, allocation of cost and innovation sales tracking• Led cross-functional project/program teams, and managed scheduled/open issues to closure (including quality, cost, timing and customer satisfaction) by identifying, prioritizing, communicating and reducing risk through informed decision-making processes• Utilized master level communication skills to ensure all team members (internal, clients, vendors, etc.) were properly informed of changes, decisions, or expectations.• Monitored actual performance to operational plan/prior year performance highlighting potential problem areas requiring management attention and recommended solutions• Evaluated and supported new/existing supply contracts, collaboration agreements and approval authority control of business contracts• Utilized advanced Excel functions and Business Intelligence tools to analyze data• Improved cost center accuracy reporting by 30% within first year in role by validating and correcting travel and expense reporting• Identified low volume/low margin materials that resulted in the implementation of purging slow moving materials from company’s sales portfolio. The purging of 100+ materials created additional capacity at 2 production plants• Extracted innovations sales data for R&D materials to identify trends and provided strategical insight of materials ready for the commercial market leading to an additional $1M+ in sales annually.• Key contributor responsible for financial analysis on how to strategically support the carve out the BASF Pigments Division as a new global business from the Resins, Adhesives and Dispersions Division

Wyandotte, Mi

Hybrid role of Customer Care and Supply Chain activities to support North America’s distribution and strategic customer base through the entire order-to-cash process (including order management, pricing discrepancies, account reconciliation, warehouse replenishment and supply chain/logistics)Key Accomplishments: Managed import/export process for all customer orders requiring direct, door-to-door, deliveries. Created and provided documentation and partnered with customs brokers to clear orders at international borders Non-Conformance Management through sharing of best practices, root cause analysis and 8D corrective action execution

Dearborn, Michigan

Penske Logistics  Dearborn Michigan Oct 2005 – Aug 2011Data mining, analysis, forecasting and procurement of transportation for key account automotive customer through the CASS freight payment system to generate and engineer network design opportunities.Key Accomplishments:• Managed project implementation timeliness, pricing (sales, volumes, rebates, etc.) and analysis of new product proposals for brand new or existing programs • Managed the direct purchasing process including all quotes (RFP and RFQ), validated the terms and conditions of supplier contracts• Engineered static and dynamic routing for North America (US, Canada and Mexico) inclusive of multiple modes of transportation (LTL, FTL, Rail and Ocean Containers)• Implemented process improvement and reporting modules through Business Intelligence for customer score cards and KPI’s• Managed domestic and global transportation projects budget of up to $3M annually• Negotiated and managed transportation routing through carrier bidding process to produce incremental cost savings of 5% - 7% YOY. Average cost reduction ranged from $1.5M to $1.7M during 2007 thru 2011• Implemented lean initiatives resulting in annualized logistics savings by up to $300K during 3 Kaizen walks over 3 months’ time span• Improved carrier performance from 75% to 90% over time using Carrier Scorecards.• Supported dunnage program to the reduce cycling time of specific shipping containers by 20% from the longest lead time

Ford Motor Company- Redford Mi

Analyzed post-production supply chain data to define reorder points and quantities and coordinated procurement for replenishment. Managed 1.5M monthly outbound transportation budget and thorough analysis of customer transportation cost to identify opportunities.Key Accomplishments:• Managed inventory levels at 26 Ford High Velocity Centers to accommodate Just-In-Time parts availability• Engineered routing for outbound supplier shipments for cost-savings and delivery reliability• Led Trailer utilization project that produced 10% cost savings within first year of program• Provided insight on a returnable tote project that supported trailer utilization

Dearborn, Michigan

Lead Logistics CSC, Carrier Management Penske/Ford Nirvana• Managed inbound routes for Ford Nirvana Project verifying quantities via ASN to prevent production downtime • Monitored supplier compliance to ensure accurate reporting of metrics to meet business needs of customer• Tracked outbound freight from 7 Origin Distribution Center's to protect various Ford plants, as well as Supplier to various Ford plants

Master Of Business Administration (Mba), Accounting And Finance

Bachelor'S Degree, Global Supply Chain Management