Dionne Stroter Email and Phone Number

As the Executive Director of the Office of Children's Affairs and at the direction of the Mayor's Office, I set the strategic vision for improving outcomes for children in Denver. I am responsible for leading a team of policy and program experts, whose primary role is to align city services and policies with programs that can deliver services to families in the Denver area. We provide analytical support, consult on policy, convene partners, and establish strategies that strengthen families and neighborhood.My role is to carry out the vision and charter of our agency, which includes oversight of a $47 million budget that is built from multiple funding streams (federal, state, local, private and non-profit). I manage more than 15 programs or initiatives that serve children and families, from Head Start to cultural partnerships to out of school time grants. It is my goal to insure that we deliver on our promise to solve problems using innovative strategies, fiscal stewardship, accountability, and with a lens of equity in all that we do.

The Office of Children's Affairs, formerly known as the Mayor's Office for Education and Children, was established in 1995 to advocate for children and youth in the City and County of Denver from birth to young adulthood. The Office of Children's Affairs is dedicated to ensuring Denver’s children and youth have their basic needs met, are ready for kindergarten, and prepared for academic and professional success. We do not provide direct services, rather we work with other city agencies and community partners to increase access, increase participation, and improve the quality of programs and services for all of Denver’s children and youth.

Strategic Initiatives is a division of the City responsible for the development, management and administration of energy efficiency programs, ensuring the continued sustainability of those programs, and the Records Management program for the City.

Key Accomplishments:- Project Lead for a large scale software implementation- System Administrator for Recreation Management software- Black Belt certified through the City's Peak Academy- Lead facilitator and trainer for Denver Parks & Recreation Lean projects- Lead on staffing analysis and alignment project, which is focused on developing a front desk staffing model for all recreation centers and swimming pools- Facilitator for Recreation VSA and subsequent projects- 2015 5281 Award WinnerIn 2013 I was selected to be a part of a task force that was created by the Mayor's office to oversee the administration of the new Retail Marijuana Licenses. This team was tasked with reviewing city policies and procedures related to Medical and Recreational Marijuana and developing the licensing process. As part of this team I developed process flows which included the initial application, inspections, and public hearings. I also created numerous documents for the public web site to help applicants and other interested parties understand the process as implementation progressed. I was asked to continue with the task force for an additional six weeks to develop a more robust tracking tool which was used to track applicant status and provide reports to the Mayor's office and media outlets.

- Parking Analyst for the City and County of Denver- Manage contracts related to parking management, banking services, collections and armored car delivery- Maintain vendor relationships- Analyze financial impacts of parking policy- Analyze budgets and monthly/quarterly/yearly trends in parking revenues and expenses- Accounts Payable, including invoice approval and receipting, refund requests, credit card chargebacks, and special payments- Supervise Accounts Receivable staff- Supervise Contract Compliance Staff- Supervise Parking Cashiers staff- Address citizen complaints/issues received from 311 office, Mayor's office, and other sources- Provide data analysis to management and Mayor's Office- Review RFP submissions, prepare RFP requirements, vendor selection

- Supervised cashiering, payment processing and error resolution teams.- Managed workflow, devised work plans, analyzed efficiency and created new workflows for all teams.- Performed cash handling audits citywide.- Acted as citywide Change Fund Administrator- RFP preparation, evaluation and vendor selection.- Subject matter expert and team lead for several implementation projects.- Bank liaison for payment processing and error resolution groups- Research and resolution of errors on tax returns

Managed two teams whose primary duties were receiving, sorting, imaging and depositing more than 250,000 payments and tax returns monthly. Processing payments included lockbox processing (2-pass system), digital imaging, endorsing and encoding checks, and electronic remittance of data to banking institutions. Supervised 14 full time staff.