Dionne Walker Email & Phone Number

Atlanta, Georgia, United States

United States

Atlanta, Georgia, United States

National

Maintain and oversee relationships at the C-level for the largest customer base. Manage over $1 million in annual revenue.Grow monthly revenue within existing accounts. Provide consolidated reporting on a monthly basis.

Southeast Region

Lead, manage and coach sales reps across the Southeast region. Responsible for all aspects of the region's business including business development, upselling existing clients, and customer retention responsibilities. Ensures that all sales goals are met, talent acquisition, forecasting, product suggestions, sales cycle management.

Alabama/Georgia

Responsible for identifying and generating new business within the territory and managing existing book of business. Consistently exceeded sales goals. Achieved Presidents Club as Rookie of the Year in 2014. Activities included, presenting the Edmunds program portfolio of solutions, cold calling, pipeline management, running effective sales cycle, and daily Salesforce reporting and updating.

Greater Atlanta Area

- Responsible for selling CRM, Digital Marketing, Reputation Management, and Social Media Management solutions to existing clients and prospects within 3 states in the Southeast.

Greater Atlanta Area

Manage and drive sales opportunities through strategic selling, negotiation & closing of business of e-commerce solutions for B2B partners . Manage business relationship with B2B clients to grow existing revenue. Perform compelling and persuasive product presentations of ecommerce offerings for prospective partners.Facilitate sales cycle from targeting to close.Provide recommendations on product sets, technology solutions, and promotions to prospective partners. Manage pipeline of opportunities in Salesforce.com.Working knowledge of ecommerce principles, SEO/SEM, and Internet marketing.

Georgia/Alabama

Achieved 195% of quota for sales year 2011, 177% in sales year 2010, 148% of quota for 2009.Achieved “Rookie of the Year” in 2009. Responsible for penetrating existing and competitive accounts with a suite of CRM solutions including Digital Marketing, Advertising, and Finance & Insurance in B2B environment. Manage client relationships and forecast revenue growth for existing clients. Identify and qualify CRM opportunities within my account territory.Manage and drive sales opportunities through strategic selling, negotiate & close business and manage business relationship with clients. Leverage a consultative, team selling approach to finding solutions that assist automotive retailers in increasing profits, enhancing their customers’ experiences, and marketing to existing and conquest customers.Uncover needs and opportunities and create interest in solutions through cold calling, account management and onsite presentations. Advise customer on ROI using business drivers while presenting product sale. Create proposals and contracts within company guidelines that are beneficial to both the dealer and the company.

Ohio/In/Ga/Al

Partnered with Account Managers to conduct presentations, demonstrations, discovery interviews, competitive intelligence gathering, and business analysis to drive revenue growth. Presented complex, technical products, services and processes to existing and potential clients. Gathered competitive intelligence from existing and potential clients for future product changes, product strategy implementation, and strategic positioning to customer. Provide technical support, training and process improvements to hundreds of automotive dealerships throughout Georgia, Tennessee, Alabama and Florida. Participated in Account Reviews with customers to identify improvements/solutions for all departments in the dealership. Sold small penetration products through consultative selling techniques to existing accounts in the Southeast. Continuously learned new products as they are developed through self-directed, classroom and web based learning.

Dayton Ohio

Responsible for managing and coaching approximately 25 direct reports and up to 50 indirect associates to consistently meet service levels, CSI and revenue goals for the Support organization.Responsible for bringing customer satisfaction to a 92% team rating for FY01 and 93% in FY02. Continuously partnered with Product Management and Development for continuous product improvements and increased CSI. Oversaw all daily operations, scheduling and quality of work to handle over 1,200 calls per day.Recipient of the Technical Services Core Value Award for People Are the Essence in 2001.

Dayton, Ohio Area

Responsible for facilitating and managing all new hire training for software support. Created learning materials, design training curriculum and facilitated all new hire acitivities during the first 9 weeks of employment for all support and software trainers.

Dayton, Ohio Area

Bs Business, Business

Mba, Business