Driven by results, I act as an intermediary in negotiations between buyers and sellers over property prices and settlement details, and during the closing of sales. I work with loan officers, attorneys, and agencies to complete residential transactions in a timely manner. On a daily basis, I create and cultivate relationships with buyers and sellers for future purchases and transactions. To stay abreast of current market and industry trends, I take continuing education courses quarterly to make sure I provide the best service and professionalism to my clients. Matching my Dream Team of referral partners with my clients and facilitating a seamless transaction is my number 1 priority!

I specialize in bringing buyers and sellers together in Real Estate transactions. I have honed in on the Antioch, TN area, but I service all of Middle Tennessee. I provide free market analysis' to homeowners considering selling their homes, and I help buyers with my personalized step by step process of purchasing a home. From getting pre-approved for a loan to handing you the keys at the closing table, I'm a resource. Please visit my blog at www.antiochtnhomes.com and my personal website at www.DionneHarrisConsulting.com.

Manage accounts for Small Businesses with 1-9 employees. Offer a total solution for companies that include but are not limited to computers, servers, printers, as well as installation and cloud management. Responsible for customer retention and follow up, making upwards of 30 customer touches a day.

Working in a fast pace environment making 10-20 customer touches a day. Assist customers with solutions based on their needs while leveraging budget, financing, and service solutions. • Accounts Management-Responsible for taking inbound calls and using sales tools to assist customers. Log customers who purchased, as well as those who did not and follow up with them in a timely manner to ensure customer satisfaction. o Top 10% Performance MARFY13 and APRFY13o Weekly Service Champion Q1FY13 and Q2FY13o Acknowledged by senior management for customer satisfaction and superior performance

Responsible for the day-to-day operations of the gallery. Manage and train a team of up to 5 employees. Facilitate quarterly sales meetings with owner and employees. Monitor quality control and consistently enhance customer service. Accounts Management-Responsible for the management of over 20 corporate, 25 government, and 20 vendor accounts. Developed and implemented a new billing system increasing accounts payable collections by 25%. Negotiate payment terms with vendors decreasing inventory and equipment costs by 5-30%. Advertising/Marketing-Spearhead and implement print, radio, television advertisement, and marketing campaigns which include: photography, graphic design, and script writing.Business Development-Facilitated the purchase of Lifesaver Framing Software POS system that enhanced the customer and framing database, keeping account records current, and easily accessible. The purchase of this system transitioned our records system from paper to digital increasing employee efficiency by 18% and reducing human error. Conducted training for the owner as well as employees for the use of this system.Customer Retention-Created VIP Customer Cards to distribute to returning customers, giving them a discount on their next purchase. Write and send follow-up letters thanking customers for their patronage and offering new products and services. Inventory Control-Monitor inventory levels and replenish stock as needed. Conceptualized system that streamlined production, stabilizing inventory turnover.Skills Certified ParalegalNotary Public, State of TennesseeProficient in Microsoft Word, Microsoft Works, Microsoft Excel, Word Perfect, Internet Explorer, and Adobe Photoshop