Dieudonne Ntakirutimana Email & Phone Number

Ontario, Canada

As a Customer Service Representative (Service Desk) at 2Keys Corp. (an Interac company), I am dedicated to providing exceptional support. I handle client inquiries and provide technical support for 2Keys IT Security Systems. My responsibilities include offering bilingual support, troubleshooting issues, and ensuring smooth operations.

Ontario, Canada

At MSI, I handled inbound and outbound calls for MSI on behalf of Bell Canada and Virgin Plus. My responsibilities included answering questions, resolving issues, and making account changes. Additionally, I reminded customers about tech appointments.My focus was on providing a positive customer experience by offering solutions, accurate information, and.

Ottawa, Ontario, Canada

At AGF Steel Inc (Ottawa Division), I worked in a collaborative team environment where cooperation was essential. As a Shear Operator, I assisted machine operators, assemblers, and coworkers to ensure smooth operations. I prioritized cleanliness and strictly adhered to safety guidelines. Proficient in operating an overhead crane, I enhanced operational.

Rwanda

In my role as the Kuja Kuja Insight Self-Swipe Specialist in Rwanda An Alight company (formerly American Refugee Committee), I ensured the success of Self-Swipe tablets across all Kuja Kuja locations. I trained and supported teams in data collection, contributing to Kuja Kuja's mission to spread happiness through data worldwide.I collaborated with global.

Rwanda

As an Insight Associate at Kuja Kuja, I collected daily customer feedback and uploaded it to the server. I actively participated in both Kuja Kuja team and Service Team meetings to discuss and implement improvements. Additionally, I communicated updates to customers about the changes made by the service team, fostering transparency and keeping the customer.